Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Customer Service Representative
Liberty Military Housing
Assist prospective/current residents with leasing, service requests, and resident relations.
8d ago
$19 - $21
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Joint Base Lewis-McChord, WA
Onsite
Company Size
2,000 Employees
Service Specialisms
Property Management
Residential Leasing
Real Estate Development
Military Housing
Sector Specialisms
Residential
Military Housing
Multifamily Housing
Property Management
Community Development
Government Housing Partnership
Supportive Housing Services
Employee-owned Housing Services
Role
What you would be doing
lease docs
unit inspection
service scheduling
data entry
outreach marketing
resident relations
- Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.). Ensures all lease paperwork is completed and entered into the system.
- Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident’s satisfaction.
- Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
- May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
- May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH’s quality standards.
- Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
- Responsible for lease renewal notification and timely resident notice to renew or vacate.
- Operate a company or personal vehicle to travel to various locations for work purposes.
- Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
- Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
- Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
- Assists prospective residents with information regarding their lease, the community, and the move-in process.
- Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
- Supports residents during the move-out process, which may include notice to vacate and resident transfers.
- Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
- Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
- Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
- Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
What you bring
driver's license
microsoft office
yardi
property management
multitasking
communication
- Must possess a valid driver's license. Ability to operate a company or personal vehicle or electrical cart.
- Must possess a positive and professional demeanor in all interactions, under all circumstances.
- Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
- Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
- Position requires 6 months+ of residential property management or customer service role preferred.
- Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
- Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
- 401k Retirement Plan w/company match
- 40 hours Paid Sick Leave per year**
- Medical/Dental/Vision Insurance*
- 80 hours Paid Vacation per year**
- Life and AD&D Insurance
- 10 Paid Holidays per year
- Employee Stock Ownership plan
- Medical/Dental/Vision insurance eligible after 30 days of full-time employment.
- Incentive Bonus Program
- Vacation and sick time are based on the employee's hire date.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
40,000 homes
Homes Managed
The company manages a extensive network of residential properties across various military installations, providing modern and comfortable living spaces.
40 Installations
Military Installations Covered
Liberty Military Housing operates across multiple locations, ensuring a wide geographic reach to support service members nationwide.
- Focused on providing safe, comfortable, and sustainable housing for service members and their families.
- The company plays a vital role in supporting military readiness by ensuring that service members can focus on their missions without housing worries.
- A leader in military housing, Liberty Military Housing is known for its responsive customer service and community-focused approach.
100% ESOP model
Employee Ownership
The company operates under a 100% Employee Stock Ownership Plan (ESOP) model, making it the first and largest in the industry.
150+ hours annually
Professional Development
Employees receive over 150 hours of professional development opportunities each year.
- employee-owned (first and largest in industry)
- balance
- commitment
- integrity
- respect
- empowerment
- communication
- camaderie and collaboration
- proactive, solution-oriented mindset
- empathy in serving residents and colleagues
2,000 lbs
Community Food Donation Drive
The community contributed significantly to alleviating food insecurity through a collaborative effort.
$120M
Community Upgrades Investment
Funds were allocated to modernize local infrastructure with energy-efficient solutions.
- Active participation in the DoD’s Resident Energy Conservation Program (RECP) to optimize energy usage.
- Support for reducing reliance on foreign oil through energy conservation initiatives.
- Reinvestment of RECP savings into communal spaces such as homes, playgrounds, and centers.
- No current public targets for achieving net-zero emissions or carbon reduction.
- No DEI strategy or gender statistics publicly disclosed
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio