Regional Operations Manager I

Description

• Build Successful Team
• Oversee the overall performance of the Regional Distribution Center (RDC), ensuring excellence in safety, customer experience, associate engagement, and cost efficiency.
• Drive accountability by working directly with your team to reinforce performance expectations, provide coaching, and support their ongoing growth and engagement.
• Motivate and empower associates to meet facility goals, implementing process improvements and fostering a culture of ownership and initiative.
• Maintain a safe working environment for all associates, ensuring compliance with DOT regulations and company safety protocols.
• Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold Shaw’s high standards for service delivery.
• Communicate regularly with Director of Regional Operations to report on facility performance and identify opportunities for continuous improvement.
• Expand market presence for Shaw Truck by negotiating freight rates and securing new business, while ensuring customer needs are met consistently.
• Optimize the use of transportation equipment and personnel to ensure timely and efficient delivery and pick-up services.
• Build Trusting Relationships
• Provide clear, consistent direction to associates across all shifts, removing operational barriers and promoting effective daily execution.

Requirements

• Experience working with hourly associates, with a demonstrated ability to guide teams toward shared operational goals.
• Proven ability to coach and develop leadership teams to improve performance and operational efficiency.
• Leadership experience within large and diverse organizational structures.
• Excellent organizational skills and attention to detail in managing complex workflows.
• Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED & 5+ years of logistics management/supervisor experience.
• Ability to collaborate effectively with cross-functional teams, including Sales and Customer Service, to meet customer expectations.
• Capability and aspiration to progress within the organization.
• Willingness and ability to travel to regional warehouse locations as needed.
• Demonstrated initiative and focus on achieving results.
• Strong communication skills, both written and verbal, for effective interaction across teams and with external partners.
• Hands-on experience managing operational processes and resolving challenges in a fast-paced environment.
• Knowledge of Department of Transportation (DOT) compliance and transportation regulations preferred.

Benefits

• 401 (k) Retirement Savings Plan
• Financial and Retirement Planning
• Wellness Incentive Program
• Health, Dental, and Vision Insurance
• Behavioral and Mental Health Support
• Paid Parental Leave and Leave of Absence Pay
• Employee Discounts
• Health Savings Account
• Paid Time Off
• Shaw Family Health and Dental Centers*
• Disability & Life Insurance
• Bereavement and Holiday Pay
• Career Development & Education Assistance
• Medical & Social Security Assistance

Training + Development

Interview process

Visa Sponsorship

Security clearance