Showroom Manager

Description

The Showroom Manager will lead the Hyderabad Experience Centre, ensuring an exceptional brand experience for clients and architects while driving sales performance and operational excellence. This role requires a strong balance of leadership, luxury retail sensibility, and customer relationship management, especially with UHNI clients and the design fraternity.

• Stay updated on market trends and competitor activities to provide valuable insights.
• Lead, mentor, and motivate the retail sales team to achieve performance goals.
• Deliver a seamless, personalized experience to all clients and visiting professionals.
• Conduct regular product and sales training sessions to ensure team proficiency on new launches and existing collections.
• Coordinate with design and marketing teams to refresh displays and ensure visual consistency.
• Handle escalations and ensure prompt resolution of client concerns.
• Oversee daily operations, staff schedules, and team discipline.
• Maintain world-class presentation and merchandising standards across the showroom.
• Prepare regular sales, performance, and client feedback reports for management.
• Build and nurture relationships with UHNI clients, architects, and designers.
• Drive sales targets and ensure consistent business growth from the showroom.
• Cultivate long-term relationships with top clients and architects through consistent engagement and follow-ups.
• Ensure price lists, product details, and digital tools are always up to date and understood by the team.
• Coordinate with logistics, supply chain, and marketing teams for smooth operations and promotions.
• Ensure all sales processes and customer interactions reflect the Valueline brand ethos.

Requirements

Client Experience & Relationship Management

• Proven experience leading a sales team and managing UHNI clientele.
• Fluent in English; proficiency in Telugu (speaking and understanding) is an added advantage.
• Bachelor’s or Master’s degree in Business Administration, Retail Management, or related field.
• High integrity, attention to detail, and ability to multitask effectively.
• Minimum 7–10 years of experience in premium or luxury retail, preferably in interiors, lifestyle, or design industries.
• Aesthetic sensibility and knowledge of design trends preferred.
• Strong interpersonal, communication, and leadership skills.
• Excellent presentation and negotiation skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance