Siemens focuses on electrification, automation, and digitalization across various industries.
Manage post‑shipment issues, resolve discrepancies, and provide customer service.
7 days ago ago
$40,555 - $69,523
Junior (1-3 years)
Full Time
Peachtree Corners, GA
Office Full-Time
Company Size
303,000 Employees
Service Specialisms
Industry Automation
Power Transmission
Imaging & Therapy Systems
Diagnostics
Rail Systems
Mobility & Logistics
Low & Medium Voltage
Smart Grid
Sector Specialisms
Industrial Automation
Building Automation
Rail Transport
Health Technology
Factory Automation
Process Industries
Pharmaceuticals
Chemicals
Role
Description
crm management
stakeholder relations
post resolution
shipping discrepancies
data analysis
issue resolution
Utilizing CRM tools to enter, manage, and prioritize case load to attain established service level agreements.
Developing lasting professional relationships with all stakeholders
Serving as the primary contact for all Post related matters including returns, issuing credits or debits for incorrect pricing, freight disputes, etc.
Effectively using fundamental practices and procedures to manage shipping discrepancy issues from inception to completion.
Effectively resolving Shipping Discrepancies, including short ship/over-shipments, incorrect material received, damaged/defective material, carrier/freight damage, and rectifying order entry discrepancies
Researching and analyzing data to make informed resolutions based on facts
Requirements
associate degree
sap
crm
microsoft
analytical
customer support
Associate degree
2 plus years of practical Customer Support experience.
Must be eligible to work in the US with no sponsorship now or in the future.
Demonstrate good analytical and organizational skills
High School Diploma or GED.
Prior experience with SAP or CRM systems.
Strong data analytical and problem-solving skills in identifying patterns and trends.
Ability to excel in a high volume and fast-paced environment.
Proficient with Microsoft Suites.
Able to work independently with minimal supervision.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
no sponsorship now or in the future; must be legally authorized to work in the us.
Security clearance
Information not given or found
Company
Overview
Founded in 1847
Historical Milestone
Established as a small telegraph company and transformed into a global leader in technology.
The company drives progress with solutions in electrification, automation, and digitalization across industries.
With cutting-edge products and services, it leads sustainable innovation for industries like energy, manufacturing, and infrastructure.
Its impressive portfolio includes smart grids, automated factories, advanced healthcare technologies, and solutions for urban mobility.
Siemens’ digital solutions enhance efficiency and sustainability in everything from smart buildings to electric vehicles.
It has contributed to iconic projects, including energy-efficient train systems and automation in key industrial sectors.
Transforming how industries use digital technology to optimize operations and tackle global challenges.
Culture + Values
Leading change is a team effort
Our people are enthusiasts with diverse backgrounds, skills and interests
Every individual is valued
Ownership – empowering employees to take responsibility
Collaboration – leveraging unique strengths to find creative solutions