Meter Technician

Description

• Perform in-shop meter programming, calibration, verification, statistical sampling, and troubleshooting.
• Collect and disconnect commercial accounts; last attempt to collect account arrears by contact in field with customer, and disconnect meter if attempt is unsuccessful and reconnect accounts previously disconnected.
• Coordinate supply of electricity and customer activities with Inspection Authority, Engineering, Metering and Customer Service Departments for new services and service upgrades.
• Responsible for a working knowledge and understanding of and make all efforts reasonable to work in accordance with and ensuring work is done in compliance with the appropriate safety legislation, EUSR rules, Alectra policies and procedures and safe work practices that apply to the work while adhering to the internal responsibility system. Reports any unsafe conditions or observed unsafe work practices using Alectra procedures.
• Support MV90 and Billing with readings and transferal of files for interrogation and troubleshooting.
• Provide information to customers on metering requirements and liaise with customers regarding service requirements.
• Perform complex meter installation verification and power quality testing and reporting to ensure metering accuracy.
• Complete new and upgraded Customer Application and service layout related to Metering.
• Support the apprentices in accordance with their logbook and departmental requirements, this does not include final sign off. Participate and engage in Apprenticeship programs including providing feedback and mentoring apprentices.
• Record meter inventory transactions and maintain levels of equipment.
• Install, maintain, remove, replace, troubleshoot, and field download data from metering installations including specialized and complex applications, such as I.E.S.O. registered metering.
• Prepare reports and assist in preparation of standards drawings, provide field information to resolve billing conflicts, etc.
• Processing improvement, safety, and work procedure development, training and implementation and audits in a quality assurance system environment.
• Work with internal staff of all Alectra affiliates, outside contractors and customers to ensure accurate and timely metering service.

Requirements

• Sound knowledge of Ontario Electrical Safety Code.
• Proficiency in general computer skills to understand and operate a variety of metering programs, and demonstrated knowledge of MS Office applications (Word & Excel).
• Advanced knowledge of Measurement Canada requirements, ESA and EUSR regulations.
• Knowledge of I.E.S.O. market rules.
• Minimum three (3) years related experience.
• 2-year Post-Secondary Diploma or Certificate in Electrical or Electronic Engineering Technology, or a Licensed Electrician in Ontario or recognized equivalent.
• Excellent interpersonal skills.
• Proven customer service capabilities.
• Demonstrated knowledge of Alectra Metering Standards, Rules, and Conditions of Service.
• MEARIE Journeyperson Meter Technician Certificate.
• Valid Class “G” Driver’s License.
• Demonstrated excellent written and verbal communication skills with coworkers and members of the public to achieve positive outcomes for the company.
• Demonstrated ability to solve moderately complex problems.
• As per the Collective Agreement, any permanent new hire in their bargaining unit must remain in their current position for at least twelve (12) months prior to commencing a new position.

Benefits

• Time off: At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top-up, volunteer days and bereavement days.
• We care about you work-life balance. Understanding that taking time off is essential to employee well-being, sustained productivity and high performance, we offer the following:
• We offer comprehensive benefits. From health and wellness programs to financial security though our Defined Benefit Pension Plan – we offer a robust benefits package that supports you and your family.
• Disconnecting from work: We prioritize your well-being through our “Disconnect from Work” policy which ensures you can maintain a healthy work-life balance.
• We invest in your career development. At Alectra, we care about our team’s future through offering ongoing trainings, mentorship and learning opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance