Director - Commercial Valuation

Description

The role involves deputising for the team leader, line management and quality control within the team of seven fee earners and playing a lead role key client management nationally. The team provides single and portfolio valuations, market appraisals and consultancy services across the full spectrum of commercial real estate across London and the Home Counties.

Your purpose is to set the highest possible professional standards and help deliver growth for the London Commercial Team, the Valuation Service Line and Lambert Smith Hampton as a whole. As a director you will be responsible for range of designated activities that will ensure a top quality service to our clients whilst simultaneously driving high level team contribution and engagement in everything we do.

In conjunction with the team and service line leaders, you will play a leading role in executing the business plan that sets out defined KPIs and your teams P&L. You should seek to identify opportunities for growth within your local market and nationally and strive to establish yourself as an authority in real estate valuations in your local market, encourage innovation and compliance internally and elevate LSH’s proposition through business development, marketing and client care initiatives.

• Set the Example. Be relentlessly positive, motivate team members, adhere to the highest standards of quality and compliance, and inspire an entrepreneurial mindset.
• Technical Expertise. Provide clients with technical and sound advice that is in line with service standards. Comply with and maintain both professional accreditation and internal LSH training requirements.
• Business Development. Develop a relationship with clients in a way which enables the business to gain maximum value from the relationship. Consistently generate repeat value from existing clients and consistently generate fee income through new business. Cross sell and generate ongoing business wherever possible.
• Management. Regularly manage junior resource within the team and support the team leader to ensure optimal profitability and good/poor performance is addressed early. Understand the current workload, bottlenecks, under/over utilised resources and reallocate accordingly. Be answerable to performance against defined KPIs.
• Grow the Business. Actively pursue new business leads. Exploit cross-sell opportunities within the service line and beyond and empower everyone in your team to do the same. Participate fully in the company’s client development activity. Consistently achieve fee income of 3x cost from existing instructions. Target additional income from new business instructions.
• Improve the Team. Take responsibility for how we work. Suggest improvements, respond to problems quickly and celebrate successes. Drive and supports business change. Identify and drive local change opportunities to improve service offering. Set the example and enforce best practice relating to audit and compliance responsibilities.
• Contribute to team culture, structure and strategy through mentoring and retaining junior talent.
• Comply with all procedures including those relating to the Valuation Division’s control documents and the Company’s accreditations, memberships and policies and procedures. Ensuring >75% of audited files are compliant within the internal audit process.
• Achieve year on year growth in turnover and contribution in line with the teams plan.
• Leadership. Effectively lead, inspire and manage your direct reports. Have a strong working knowledge of the financial performance and increase overall profit and turnover at every opportunity. Influence the performance of others to encourage and enable them to meet at exceed performance objectives. Provide mentorship to others to enable LSH to grow the depth and complexity of valuation advice the firm provides to its clients.
• Actively promote the highest professional standards and rigorous use of systems, policies and processes
• Provide accurate information in a timely manner to support business plans, budgets and forecasts.
• Assist managing a cost efficient and profitable team with stabilised contribution levels of 45% (minimum) and minimal aged debts (<10% of YTD revenue). Note this level may be subject to periodic review and change by the business.

Requirements

Technical Skills

We want to ensure that your application can be considered for all relevant roles across the Lambert Smith Hampton group of companies, including subsidiary and affiliate companies. We believe that this will ensure that talented people interested in developing their career with us will be considered for the widest range of opportunities that we can provide and will also receive the best candidate experience.

• Strategic Thinking. Influence and drive change initiatives. Anticipate and solve problems. Innovate at every opportunity.
• Communicate Effectively. Be approachable and transparent, concise and timely you’re your communication to team members, divisional leadership and your peers.
• Business Acumen. Demonstrate a depth and breadth of experience in professional knowledge and have a solid understanding of the local market. Be commercially aware and strive for continued professional and personal development.
• Computer Literacy, specifically in Microsoft Office and Excel.
• Understanding of commercial property Valuation, ideally for loan security and balance sheet purposes.
• Track record and knowledge of undertaking Commercial Property Valuations and Valuation Appraisals, including the use of KEL and Argus (or similar) valuation software.
• Strong command of written English and ability to write high quality valuation reports.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance