Cybersecurity Operations Lead

Description

• Co-create regular dashboards and reports for senior management and security leadership.
• Identify skill gaps and training needs; promote professional growth through mentoring and certification support.
• Identify inefficiencies in existing operational workflows and propose enhancements.
• Define and track key operational metrics (MTTD, MTTR, incident volumes, false positive rates, analyst workload).
• Foster a positive, collaborative team culture that emphasises accountability, learning, and innovation.
• Develop, document, and maintain Standard Operating Procedures (SOPs) for repeatable tasks.
• Support resource planning, workload distribution, and on-call arrangements.
• Deputise for the Security Operations Manager when required.
• Stay current with emerging threats, detection techniques, and security technologies.
• Oversee daily operational activities within the Security Operations Center (SOC) and Cyber Operations team.
• Promote a culture of feedback and lessons learned after incidents and operational challenges.

Requirements

• Relevant industry certifications such as CISSP, CISM or equivalent.
• Experience in metrics gathering, reporting, and presenting findings to leadership.
• Track record of team leadership, coaching, or people management.
• 8 years+ proven experience leading SOC or NOC functions.
• Strong understanding of security technologies and management tools.
• Demonstrated experience in process improvement or operational optimisation.
• Knowledge of threat intelligence, incident response, and digital forensics.
• Strong knowledge of security monitoring, detection, and response processes.
• Bachelor's degree in cyber security or related field (or equivalent experience).
• Excellent interpersonal and communication skills — able to explain technical issues to non-technical audiences.
• Experience managing outsourced SOC, NOC or MSSP relationships
• Ability to motivate and develop high-performing teams in high-pressure environments.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance