Business Performance Analyst

Description

• Coordinates routine updates to Department Continuity of Operations Plan (COOP) and assists in planning scheduled and unscheduled drills to ensure compliance with COOP protocols.
• Collects, analyzes, documents, and prepares internal reports on performance measures to evaluate how effectively the department is meeting strategic goals, business plan objectives and/or mitigating risks.
• Can identify and synthesize key trends based on their qualitative and quantitative analyses
• Serves as internal consultant to leadership and managerial staff as it relates to routine monitoring of data results, clarifying challenges and bringing insights to facilitate process improvement.
• Performs high-level analysis of Authority-wide transit data for trends in areas of safety to assist in quality assurance internal audits and reviews to mitigate risks.
• Gathers program performance data and customer comments and compiles information for the generation of monthly key performance indicator (KPIs) reports for supervisor and leadership review.
• Supports department's business plan development by interviewing managers and documenting core services, key accomplishments, priorities, actions, performance measures and risks to achieving strategic goals.
• Verification of education and experience (including certifications and licenses)
• Prepares routine reports for supervisor and leadership review to ensure compliance with policy and instructions and safety training requirements
• Review of a current motor vehicle report
• Analyzes measures not performing at target to discover and document root-cause and applicable business processes impacted.
• Gathers feedback from managers on performance reporting needs and summarizes in narrative format for supervisor and leadership review.
• Completes detailed analysis of departmental annual operating budget submissions, monthly expense trends, and budget variances to ensure compliance within the allocated budget
• Works in collaboration with department program teams to coordinate receipt of completed team training to include in departmental training matrix master database.
• Prepares and communicates performance analysis results and recommendations to supervisor and internal programs, utilizing tables, graphs, PowerPoint presentations, and narratives.
• Prepare cost analysis crosswalk reports to determine best price for office supplies, materials, and vendor services.

Requirements

• Are organized and have experience managing multiple tasks
• Skills and/or behavioral assessment
• In lieu of a Bachelor's Degree, a High School Diploma/GED and four (4) years of quantitative analysis, metric development, and data modeling experience, in addition to the experience stated below, will be considered.
• A minimum of four (4) years of experience involving quantitative analysis, analytical problem solving, metric development, data modeling and visualization and/or business strategy implementation.
• Valid Driver's License
• Are proactive problem-solvers
• Medical examination including a drug and alcohol screening (for safety sensitive positions)
• Criminal Background Check (a criminal conviction is not an automatic bar to employment)
• Bachelor's Degree in Mathematics/Statistics; Data Science; Financial Management; Economics; Public-Business Administration; Engineering; Political Science; Planning and History, or a related field
• Can communicate clearly and create digestible documents of their findings and recommendations

Benefits

• Personal interview

Training + Development

Interview process

Visa Sponsorship

Security clearance