Base Information Transport Infrastructure Network Management System Engineer

Description

• Respond to user access issues troubleshooting physical and logical connectivity to NMS system and its connected devices
• Work closely with NMS PMO to ensure system maintains compliance with published TO/TCTO and associated guidance
• Assist in conducting risk assessments and applying mitigation strategies.
• Maintain operational readiness in accordance with procedures and policies.
• Work with AFIN Response Center personnel to ensure that NMS tickets are being routed, updated, and closed IAW current AF Cyber and PMO policy/process
• Manage and maintain access to NMS system resources IAW DoD and AF directives
• Act as a liaison between NMS PMO and operational units in coordination with CSS3 Field Engineering Representatives (FERs)
• Coordinate and direct network changes and troubleshooting to support NMS system functionality
• Manage NMS baseline configuration and ensure any changes to that configuration are coordinated through AF Cyber TIM/CAB processes as necessary
• Ensure compliance with DoD, Air Force, and industry security standards.
• Provide users with guidance to properly configure connected devices to ensure accurate monitoring/management
• Support BITI NMS users with system configuration management, software/hardware upgrades, and troubleshooting of connectivity issues as a Tier 3 resource
• Maintain a database of all deployed systems, software versions, and configurations
• Perform and assist with emergency restoration at sites
• Author processes for configuring and managing NMS devices

Requirements

• 3-5 years-experience with Windows Server Admin roles
• Familiarity with U.S. DoD & U.S. Air Force procedures and the AFIN.
• Experience supporting DoD Information Network, AFIN or equivalent.
• VMware Certified Technical Associate
• SQL Database Experience
• Excellent communication skills.
• Ability to install, manage and troubleshooting Windows Servers, SQL Servers, provide technical support & guidance, Perform System Maintenance through (IIS, SQL Database (mgt studio), Registry Edits, Group Policy Understanding, Maintain System Security)
• A valid and current SECRET (or higher) security clearance.
• 1-3 years-experience with networking/infrastructure best practices in medium-to-large scale Data Center environment
• Microsoft Certified Solutions Associate - MCSA
• A degree in a related field and a minimum of seven (7) years of relevant experience or a total of at least ten (10) years of relevant experience
• Excellent problem-solving skills.
• 3-5 years-experience with SolarWinds or similar management software in a production environment
• Strong technical knowledge of network and systems infrastructure.
• Ability to work both independently and collaboratively in a mission-critical environment.
• SolarWinds Certified Professional
• Excellent leader with experience in managing staff of different disciplines to produce results in a timely manner.
• Information Assurance (IA) Technician (IAT) Level II Certification
• 3-5 years-experience with VMware; building, maintaining, configuration, and troubleshooting Guest and host OS

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance