Lifestyle Amenities Specialist - Lumina at Action Property Management in San Francisco, CA | From USD28 | Kablio

Role

Description

community engagement

event planning

amenity maintenance

service coordination

resident relations

vendor management

You’ll help foster a vibrant, engaged residential community.
Plan off-site outings, excursions, and group experiences.
Keep amenity spaces clean, inviting, and operating at a high standard.
Assist with in-unit service coordination, from vendor visits to home maintenance.
Act as the go-to contact for residents—supporting amenity access, events, and lifestyle requests.
Coordinate and host on-site events, programs, and community activities.
Build strong relationships with residents and vendors to elevate the overall hospitality experience.
Support concierge team members to ensure consistent, exceptional service.

Requirements

microsoft office

high school

customer service

hospitality

1+ year

strong judgment

Polished and professional appearance and demeanor
At least 1 year of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
A warm, professional communication style and strong relationship-building skills.
Tech-savvy comfort with Microsoft Office and general office tools.
Experience in hospitality, event planning, concierge services, or customer service.
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
Strong judgment and solutions-oriented
High School Diploma or GED Equivalent
Excellent organization, time-management, and follow-through.

Benefits

Comprehensive health benefits, paid time off for qualifying employees.
Opportunities for career growth and advancement
Every day is different—events, resident interactions, lifestyle services, and memorable experiences.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre‑employment background check and drug screening required.

Company

Overview

1984

Year Founded

The company was established in Irvine, California, marking the beginning of its journey from a local HOA property manager to a multi-regional specialist.

$750M

Annual Revenue

The company reported a significant revenue figure, reflecting its growth and operational success in the property management sector.

1996

CEO's Tenure

The current CEO, who began as a community manager in 1996, has played a pivotal role in the company's expansion and leadership.

2024

Headquarters Relocation

The company is set to move its headquarters to a new location in Irvine, a significant step in its ongoing development and operations.

Operates across California and Arizona, managing diverse communities from single-family homes to mixed-use high-rises.
Delivers services like financial accounting, maintenance coordination, board and resident portal administration.
Leverages in-house tech team to power proprietary portals and AWS-hosted systems for resident and board access.
Serves new developments alongside mature communities, tailoring plans from day one through ongoing operations.
Engineers standout experiences in urban and hotel-residential environments, balancing hospitality with community care.
Maintains quality through structured annual service cycles spanning landscaping, maintenance, financial reviews.
Noted for seamless transitions during acquisitions and relocations.

Culture + Values

We are committed to doing the right thing, always, and acting with honesty and transparency.
Our priority is to deliver unparalleled service and exceed client expectations.
We foster collaboration and trust among all team members, working together toward common goals.
We encourage creative solutions and embrace new technologies to improve the way we work.
We strive for continuous improvement and deliver the highest quality in everything we do.
We take ownership of our actions and are responsible for delivering results.

Environment + Sustainability

Net zero by 2030

Emissions Target

Aims to achieve net zero emissions through comprehensive sustainability efforts.

Committed to reducing its environmental footprint.
Implements green building practices and energy-efficient solutions.
Works with clients to achieve sustainability goals, including energy-efficient lighting and waste reduction programs.
Supports sustainable materials and technologies.
Maintains high environmental performance through regular audits and compliance.

Inclusion & Diversity

Committed to creating an inclusive and diverse workplace.
Prioritizes equal opportunity for all employees and promotes a culture of respect and inclusion.
Strives to maintain gender balance and diversity across all levels of the organization.
Has implemented strategies to ensure diversity in recruitment, leadership development, and employee engagement.
Focused on creating a workplace where employees feel empowered to bring their whole selves to work.

Articles

Great Place To Work Certification 2025

Action Named America’s Greatest Midsized Workplaces 2025

Company

Overview

1984

Year Founded

The company was established in Irvine, California, marking the beginning of its journey from a local HOA property manager to a multi-regional specialist.

$750M

Annual Revenue

The company reported a significant revenue figure, reflecting its growth and operational success in the property management sector.

1996

CEO's Tenure

The current CEO, who began as a community manager in 1996, has played a pivotal role in the company's expansion and leadership.

2024

Headquarters Relocation

The company is set to move its headquarters to a new location in Irvine, a significant step in its ongoing development and operations.

Operates across California and Arizona, managing diverse communities from single-family homes to mixed-use high-rises.
Delivers services like financial accounting, maintenance coordination, board and resident portal administration.
Leverages in-house tech team to power proprietary portals and AWS-hosted systems for resident and board access.
Serves new developments alongside mature communities, tailoring plans from day one through ongoing operations.
Engineers standout experiences in urban and hotel-residential environments, balancing hospitality with community care.
Maintains quality through structured annual service cycles spanning landscaping, maintenance, financial reviews.
Noted for seamless transitions during acquisitions and relocations.

Culture + Values

We are committed to doing the right thing, always, and acting with honesty and transparency.
Our priority is to deliver unparalleled service and exceed client expectations.
We foster collaboration and trust among all team members, working together toward common goals.
We encourage creative solutions and embrace new technologies to improve the way we work.
We strive for continuous improvement and deliver the highest quality in everything we do.
We take ownership of our actions and are responsible for delivering results.

Environment + Sustainability

Net zero by 2030

Emissions Target

Aims to achieve net zero emissions through comprehensive sustainability efforts.

Committed to reducing its environmental footprint.
Implements green building practices and energy-efficient solutions.
Works with clients to achieve sustainability goals, including energy-efficient lighting and waste reduction programs.
Supports sustainable materials and technologies.
Maintains high environmental performance through regular audits and compliance.

Inclusion & Diversity

Committed to creating an inclusive and diverse workplace.
Prioritizes equal opportunity for all employees and promotes a culture of respect and inclusion.
Strives to maintain gender balance and diversity across all levels of the organization.
Has implemented strategies to ensure diversity in recruitment, leadership development, and employee engagement.
Focused on creating a workplace where employees feel empowered to bring their whole selves to work.

Articles

Great Place To Work Certification 2025

Action Named America’s Greatest Midsized Workplaces 2025