Regional Head - Design
Livspace
Lead design operations, revenue, P&L & team of 200+ across region, ensuring project delivery.
17 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Noida, Uttar Pradesh, India
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Interior Design
Modular Kitchens
Modular Wardrobes
Full‑home Interiors
Project Management
Renovation
False Ceiling
Flooring
Sector Specialisms
Residential
Commercial
Office
Retail
Hospitality
Warehousing
Modular Kitchens
Modular Wardrobes
Role
What you would be doing
team leadership
project delivery
process governance
design closure
process design
cross-functional
- Lead, motivate, train and manage Managers, Designers, Livspace Partners on a day to day basis. Drive Initiatives for Revenue Growth, Team Performance, People Growth.
- Work with cross-functional teams (Sales, Last Mile Operations & Central) to ensure the Complete Project Deliveries.
- Establish and continually improve the consistency, predictability and efficiency of the team's project delivery capability by providing leadership in best practices.
- Build governance mechanisms (implementing, monitoring & maintaining standards) to ensure process compliance at city level, establish processes that facilitates continuous improvement across all verticals.
- Own project deliveries with the Design Closure of Livspace Catalogue products (Kitchen, Wardrobe, Storages, Furniture & Decor) and essential home improvement services across a region.
- Build/Design new processes and re-engineer existing ones at city/central level to improve productivity and ensure all our processes mature to handle exponential growth and complexities.
What you bring
mba
operations
leadership
analytics
customer experience
8+ years
- Creative thinker with the ability to think strategically and execute methodically.
- Experience of developing and implementing measurement systems, processes and procedures for complex situations.
- Extremely high level of ownership around targets.
- Operations Excellence: Strong understanding of operations processes and customer experience required to maximize business.
- 8 to 10 years overall experience with 3+ years experience as City /Regional /Central head positions with MNCs or unicorn startups.
- Strong Leadership & People management skills (Direct Team reporting in past roles a must).
- Own Customer experience by driving predictability & efficiency of the team's project delivery capability with a razor sharp focus on quality.
- Demonstrated ability to dive deep in understanding our business, our projects, and opportunities to improve the outcomes of our strategic projects and programs.
- Strong attention to detail and excellent written and oral communication skills and ability to convey business requirements and needs in a clear, concise, and effective manner.
- Strong in multi-tasking & managing complex operations structures.
- Interpersonal and leadership experience, drives for change through a strong ability to influence business partners and execute ideas through to completion.
- Possesses significant personal and professional drive to continuously improve the standing of Design and Design experience.
- Analytics - Working / Understanding while working with data / decisions.
- Preferred experience in Interiors Industry/ Project Managementt Consulting/ Operations /E-Commerce domain.
- Structured thought process and strong analytical ability; Ability to thrive in a fast-paced startup environment.
- Minimum Skills/ Qualifications - Graduate | MBA IITs / Tier 1 B Schools | Operations/ Operational Research.
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Interview process
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Company
Overview
- Founded with a vision to redefine home interiors, the platform seamlessly blends technology with design.
- The platform connects customers with design experts and contractors, enabling easy home transformations.
- Operates in India and Southeast Asia, offering a wide range of services from conceptual design to final execution.
- Its innovative approach streamlines interior design, offering ready-made designs and custom solutions.
- Known for delivering high-quality projects on time, with a strong focus on customer satisfaction.
- Continuously evolves with cutting-edge technology, allowing users to visualize spaces in 3D.
- Delivers creative solutions for diverse client needs, from modern urban homes to commercial spaces.
- Customer First
- Trust and Integrity
- Innovation
- Excellence
- Collaboration
- Ownership
2030
Net-Zero Carbon Emissions
Committed to achieving net-zero carbon emissions by the year 2030.
- Promotes the use of eco-friendly materials in design.
- Focuses on reducing carbon footprint through sustainable sourcing and eco-friendly operations.
- Encourages the use of renewable energy throughout the supply chain.
- Collaborates with partners to advance waste reduction and responsible resource utilization.
- Committed to fostering an inclusive workplace culture.
- Focuses on providing equal opportunities for all employees.
- Maintains a gender-neutral hiring process.
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