AV System Designer

Description

The AV System Designer is responsible for designing, engineering, and supporting commercial audiovisual systems across diverse client environments. The role involves collaborating with engineering, CAD, programming, staging, and field teams, overseeing projects from concept through commissioning, and ensuring technical accuracy, quality, and client satisfaction.

Key responsibilities include designing audio, video, and control systems that meet client needs and standards, developing system architectures using platforms such as Biamp, Q‑SYS, Crestron, Extron, and DVLED, and producing bills of materials, statements of work, and technical sketches. The role also involves conducting design reviews, creating and coordinating documentation with CAD, providing remote technical support during installations, supporting field engineers during commissioning, and delivering Level 2 helpdesk support.

• Design audio, video, and control systems meeting client needs, AVIXA standards, and ADA requirements.
• Develop system architectures using Biamp, Q‑SYS, Crestron, Extron, DVLED, distributed video, and routing platforms.
• Produce Bills of Materials (BOM), Statements of Work (SOW), and technical sketches for proposed solutions.
• Conduct detailed design reviews with the engineering team to validate system integrity and feasibility.
• Create and revise system documentation and coordinate with the CAD team for accurate project drawings.
• Collaborate with staging, configuration specialists, and AV programmers to ensure deliverables meet SOW requirements.
• Provide remote technical support to on‑site installation technicians during deployment.
• Support AV Field Engineers during commissioning and oversee technical success through client training.
• Deliver Level 2 helpdesk support for AV systems and escalate issues when necessary.
• Assist internal teams with troubleshooting and resolving complex AV system challenges.
• Travel up to 75 % of the time for on‑site installations, client meetings, and support.
• Manage multiple projects independently, adapt to changing site conditions, and ensure timely project completions.

Requirements

Qualifications include a high school diploma or equivalent, at least three years of experience designing and engineering commercial AV systems, and three years of experience installing, troubleshooting, and commissioning AV equipment. Candidates must have strong communication skills, proficiency with Microsoft Office, and technical experience with Crestron, Biamp, Q‑SYS, Extron, and AutoCAD. Preferred qualifications include CTS‑D or CTS‑I certification and other manufacturer certifications.

The position requires the ability to lift and move equipment up to 50 lb, work at heights, and operate in confined or noisy environments. Travel up to 75 % of the time for on‑site installations, client meetings, and support is expected, along with the ability to manage multiple projects independently and adapt to changing site conditions.

• Require high school diploma or equivalent and at least three years of experience designing, engineering, installing, troubleshooting, and commissioning commercial AV systems.
• Possess strong interpersonal, verbal, and written communication skills and proficiency with Microsoft Office.
• Demonstrate technical experience with Crestron, Biamp, Q‑SYS, Extron, and ability to read/create system drawings using AutoCAD.
• Preferred: CTS‑D or CTS‑I certification and additional manufacturer certifications.
• Ability to lift and move equipment up to 50 lb, work at heights, and operate in confined or noisy environments.

Benefits

We value a culture of continuous learning, hands‑on problem solving, and client satisfaction. Wachter offers a collaborative and supportive work environment where skills are valued and professional growth is encouraged. This role provides a challenging yet rewarding opportunity in the AV industry.

Compensation ranges from $75,000 to $90,000 per year.

Training + Development

Interview process

Visa Sponsorship

Security clearance