Resident Manager - 1535 Jackson

Description

• Report all maintenance related issues to Property Manager
• Along with Property Manager, attend resident meetings a minimum of once per year
• Clean building entrance, hallway, and community areas when needed
• Separate recyclables, compostable, and landfill trash when needed
• Respond to all telephone calls, otherwise, return calls as soon as possible
• Report any graffiti on both interior and exterior side of the building to Property Manager
• Perform nightly security check on building floors and lock up common areas as needed/or in the case of an emergency
• Log and document serious events on incident reports and submit to Property Manager
• Log and document serious events on incident reports
• Receive and sort mail for resident mailboxes
• Report all maintenance related issues
• Perform nightly security check on building floors and lock up common areas as needed or in the case of an emergency
• Follow policies, procedures, and safe work practices
• Log activities daily and occurrence including date, time, and what happened that day or no incidents
• Respond to and handle all building emergencies during on-call shift: flood, fire, electricity outage, serious injury, medical emergency
• Respond to calls or emergencies at the building as soon as possible and notify the Property Manager as appropriate
• Respond to tenant complaints in a reasonable time manner

Requirements

• Ability to work under stressful circumstances
• Excellent interpersonal skills and ability to work with diverse ethnic groups
• Ability to work with people of diverse social, economic, and ethnic backgrounds
• Prior experience as a resident manager
• Experience working in affordable housing projects, especially in property management
• Good judgment and problem-solving skills
• Current employee in Property Management
• Required to reside in resident manager unit and stay every night while on duty
• Willingness to do varied tasks
• Bilingual and biliterate in Chinese/English
• Commitment to respond to all cell phone calls/texts within ten minutes
• Good written and verbal communication skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance