Customer Solution Design Engineer at Kone in Riyadh, Riyadh, Saudi Arabia | Kablio

Role

Description

layout design

drawing review

solution design

platform selection

technical training

customer support

Participates in product and new services release information-sharing sessions
Responsible for creating the layout drawings either in 2D or 3D. the output should match with customer document control procedure and KONE KOS standard.
Contribution to the Customer Solutions Engineering virtual and local network
Responsible for reading and sorting received customer drawings, raising any RFI needed if there is a conflict between these drawings and other KONE commitments.
Participates in customer meetings and answers customers’ technical questions when needed
Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard.
Ensures clarity on the solution’s scope, including KONE and possible third-party offerings
Proposes solutions from all KONE business lines; new services, escalators, elevators, doors etc.
Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
Offers input to the product offering management about customization, standardization and interface requirements for the portfolio
Selects the correct product platform on which to make the offering

Requirements

engineering degree

sustainability

autocad

revit

bim360

elevator experience

Hold Bachelor or Diploma degree in Engineering.
Good knowledge of environmental and sustainability requirements and norms
Excellent engineering tool skills e.g. CAD and BIM skills
Understanding of different building types and customer segments
Excellent knowledge of AutoCAD, Revit 2022, and BIM360 is a must.
Basic knowledge of competitors’ products
Minimum of 5 years experience in elevator business or another relevant field.
Excellent communication, negotiation, and customer handling skills.
Excellent verbal and written English and Arabic language skills.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

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Company

Overview

Founded in 1910

Years of Innovation

The company has a century-long history of pioneering advancements in the lift and escalator industry.

60+ Countries

Global Presence

Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.

Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
Committed to technological advancements, including smart building solutions and predictive maintenance.

Culture + Values

Customer First: We create value for customers by understanding their needs and exceeding their expectations.
Caring: We care about the safety and wellbeing of our people and the environment.
Sustainability: We are committed to improving the efficiency and sustainability of urban life.
Teamwork: We succeed together by sharing knowledge and working as one.
Achievement: We strive for excellence and take pride in delivering outstanding results.

Environment + Sustainability

Net Zero by 2035

Carbon Emissions Target

Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.

56% CO2 Reduction

Emissions Decrease

Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.

30% Energy Savings

Product Efficiency

Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.

80% Recyclable

Material Use

Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.

Sustainability integrated into product design and lifecycle management.

Inclusion & Diversity

50% Women

Senior Management 2023

Reflects gender diversity in senior leadership roles.

40% Target

Leadership by 2030

Aims to increase women in leadership positions by a specific future date.

Launched a global employee training program focusing on unconscious bias and inclusive leadership.

Articles

KONE Major Projects

KONE Careers

KONE SiteFlow

Role

Description

layout design

drawing review

solution design

platform selection

technical training

customer support

Participates in product and new services release information-sharing sessions
Responsible for creating the layout drawings either in 2D or 3D. the output should match with customer document control procedure and KONE KOS standard.
Contribution to the Customer Solutions Engineering virtual and local network
Responsible for reading and sorting received customer drawings, raising any RFI needed if there is a conflict between these drawings and other KONE commitments.
Participates in customer meetings and answers customers’ technical questions when needed
Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard.
Ensures clarity on the solution’s scope, including KONE and possible third-party offerings
Proposes solutions from all KONE business lines; new services, escalators, elevators, doors etc.
Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
Offers input to the product offering management about customization, standardization and interface requirements for the portfolio
Selects the correct product platform on which to make the offering

Requirements

engineering degree

sustainability

autocad

revit

bim360

elevator experience

Hold Bachelor or Diploma degree in Engineering.
Good knowledge of environmental and sustainability requirements and norms
Excellent engineering tool skills e.g. CAD and BIM skills
Understanding of different building types and customer segments
Excellent knowledge of AutoCAD, Revit 2022, and BIM360 is a must.
Basic knowledge of competitors’ products
Minimum of 5 years experience in elevator business or another relevant field.
Excellent communication, negotiation, and customer handling skills.
Excellent verbal and written English and Arabic language skills.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

People also searched

Company

Overview

Founded in 1910

Years of Innovation

The company has a century-long history of pioneering advancements in the lift and escalator industry.

60+ Countries

Global Presence

Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.

Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
Committed to technological advancements, including smart building solutions and predictive maintenance.

Culture + Values

Customer First: We create value for customers by understanding their needs and exceeding their expectations.
Caring: We care about the safety and wellbeing of our people and the environment.
Sustainability: We are committed to improving the efficiency and sustainability of urban life.
Teamwork: We succeed together by sharing knowledge and working as one.
Achievement: We strive for excellence and take pride in delivering outstanding results.

Environment + Sustainability

Net Zero by 2035

Carbon Emissions Target

Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.

56% CO2 Reduction

Emissions Decrease

Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.

30% Energy Savings

Product Efficiency

Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.

80% Recyclable

Material Use

Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.

Sustainability integrated into product design and lifecycle management.

Inclusion & Diversity

50% Women

Senior Management 2023

Reflects gender diversity in senior leadership roles.

40% Target

Leadership by 2030

Aims to increase women in leadership positions by a specific future date.

Launched a global employee training program focusing on unconscious bias and inclusive leadership.

Articles

KONE Major Projects

KONE Careers

KONE SiteFlow