Workplace Experience Coordinator - Dearborn, MI at Cbre in Dearborn, MI | Kablio

Role

Description

reception

security protocol

vendor coordination

work orders

event management

facility services

Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Coordinate with vendors who supply services or goods to the workplace.
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Apply a high level of attention to detail as well as strong verbal and written skills.

Requirements

front desk

customer service

communication

physical stamina

empathy

A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience.
Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.
Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.
Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.

Benefits

Open and flexible work schedules.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship; candidates must already be authorized to work in the united states.

Security clearance

Information not given or found

Company

Overview

Founded 1906

Year Established

Operates as the world’s largest commercial real estate services firm with a long-standing history.

100+ Countries

Global Presence

Maintains a strong presence across continents, offering market-leading research and analytics.

Specializes in property leasing, investment management, and advisory services across global markets.
Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors.
Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks.
Known for its innovative use of technology and data to drive real estate decisions.
Operates across various sectors, with significant expertise in healthcare, retail, and logistics.
Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Culture + Values

Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration.
Integrity – No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
Service – We approach our clients’ challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities.
Excellence – We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.

Environment + Sustainability

97% from Properties

Emission Sources

Ninety-seven percent of emissions stem from managing and developing properties for clients.

50% Reduction

Scope 1 and 2 Emissions

Aiming to cut Scope 1 and 2 emissions by 50% by 2030.

100% Renewable

Corporate Energy

Switching to 100% renewable energy by 2025 and 100% electric vehicles by 2035.

68% Cut

Corporate Emissions

Recognized by Forbes as a U.S. Net-Zero Leader with significant emission reductions.

Committed to Net Zero greenhouse gas emissions across its value chain by 2040.
Targets validated by the Science Based Targets initiative (SBTi), aligned with limiting warming to 1.5 °C.

Inclusion & Diversity

26,000 members

EBRG Membership

The company supports a culture of belonging and respect through 26,000 employees across 22 Employee Business Resource Groups (EBRGs).

Maintain zero tolerance for discrimination in any form; insist on a workplace where everyone is treated fairly and with respect.
Foster a culture where every employee feels they belong, are heard and valued—creating a more engaged and productive workforce.
Aspire to be diverse across all dimensions to build stronger teams and better outcomes through varied perspectives, backgrounds and life experiences.

Articles

CBRE Careers

CBRE Services

CBRE Projects

Role

Description

reception

security protocol

vendor coordination

work orders

event management

facility services

Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Coordinate with vendors who supply services or goods to the workplace.
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Apply a high level of attention to detail as well as strong verbal and written skills.

Requirements

front desk

customer service

communication

physical stamina

empathy

A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience.
Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.
Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.
Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.

Benefits

Open and flexible work schedules.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship; candidates must already be authorized to work in the united states.

Security clearance

Information not given or found

Company

Overview

Founded 1906

Year Established

Operates as the world’s largest commercial real estate services firm with a long-standing history.

100+ Countries

Global Presence

Maintains a strong presence across continents, offering market-leading research and analytics.

Specializes in property leasing, investment management, and advisory services across global markets.
Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors.
Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks.
Known for its innovative use of technology and data to drive real estate decisions.
Operates across various sectors, with significant expertise in healthcare, retail, and logistics.
Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Culture + Values

Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration.
Integrity – No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
Service – We approach our clients’ challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities.
Excellence – We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.

Environment + Sustainability

97% from Properties

Emission Sources

Ninety-seven percent of emissions stem from managing and developing properties for clients.

50% Reduction

Scope 1 and 2 Emissions

Aiming to cut Scope 1 and 2 emissions by 50% by 2030.

100% Renewable

Corporate Energy

Switching to 100% renewable energy by 2025 and 100% electric vehicles by 2035.

68% Cut

Corporate Emissions

Recognized by Forbes as a U.S. Net-Zero Leader with significant emission reductions.

Committed to Net Zero greenhouse gas emissions across its value chain by 2040.
Targets validated by the Science Based Targets initiative (SBTi), aligned with limiting warming to 1.5 °C.

Inclusion & Diversity

26,000 members

EBRG Membership

The company supports a culture of belonging and respect through 26,000 employees across 22 Employee Business Resource Groups (EBRGs).

Maintain zero tolerance for discrimination in any form; insist on a workplace where everyone is treated fairly and with respect.
Foster a culture where every employee feels they belong, are heard and valued—creating a more engaged and productive workforce.
Aspire to be diverse across all dimensions to build stronger teams and better outcomes through varied perspectives, backgrounds and life experiences.

Articles

CBRE Careers

CBRE Services

CBRE Projects