Technical Writer

Description

• Incorporate safety protocols, troubleshooting steps, and best practices into manuals.
• Support the creation of training materials, quick-start guides, and digital help content as needed.
• Interpret engineering drawings, schematics, and specifications to create precise and informative content.
• Collaborate with mechanical, electrical, and controls engineers to gather technical information and ensure accuracy.
• Update and maintain documentation based on product revisions and feedback from internal stakeholders and end users.
• Establish style guides and document templates to ensure documentation complies with industry standards, regulatory requirements, and company branding guidelines.
• Organize content using structured authoring tools and content management systems (CMS).
• Develop, write, and edit user manuals, installation guides, operation procedures, and maintenance documentation for data center/HVAC equipment, including chillers, air handler equipment, air walls, and technology cooling systems.

Requirements

• Bachelor’s degree in Technical Communication, Engineering, or a related field.
• Proficiency in authoring tools such as Adobe InDesign, Microsoft office or other technical writing/manual software.
• Familiarity with ASHRAE standards, UL/ETL compliance, and data center operational protocols.
• Detail-oriented with strong organizational and project management abilities
• Previous experience with HVAC equipment preferred
• Knowledge of accessibility standards and multilingual documentation practices.
• Excellent written and verbal communication skills.
• Experience with interpret technical drawings, P&IDs, and electrical schematics.
• 3+ years of experience in technical writing, preferably in HVAC, mechanical systems, or data center infrastructure.

Benefits

• Competitive time-off policies
• Life Insurance
• Tuition Reimbursement
• 8 weeks of short term disability leave paid at 100%
• After 90 days of continuous employment
• Paternity Leave (4 weeks at 100% pay)
• Health Savings Account (HSA) with employer contribution
• Maternity Leave (12 weeks at 100% pay)
• 401k Retirement plan and company paid match
• Long Term Disability
• Short Term Disability (company paid)
• Flexible Spending Accounts (FSA)
• Competitive health, dental & vision insurance coverage
• Employee Assistance Program
• 4 weeks of paid parental leave paid at 100%

Training + Development

Interview process

Visa Sponsorship

Security clearance