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Guest Relations Executive
Cbre Asia Pacific
Provide world-class customer service to CBRE employees, clients and visitors in a fast-paced and collaborative team environment. Manage front-desk operations, coordinate hospitality requests, schedule meeting rooms, and perform general administrative tasks.
15d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Brisbane, Queensland, Australia
Office Full-Time
Company Size
140,000 Employees
Service Specialisms
Commercial Real Estate Brokerage
Valuation and Advisory
Investment and Asset Management
Project and Development Services
Proptech
Property Research & Consulting
Sector Specialisms
Commercial
Industrial
Logistics
Data Centers
Sustainability
Real Estate
Facilities Management
Valuation & Advisory
Role
What you would be doing
administrative support
client hospitality
customer service
event coordination
mail coordination
office operations
- Perform general administrative and financial tasks, daily office operations and support on exciting social initiatives.
- Manage first impressions of our CBRE Brisbane Head Office with tasks including, greeting guests, coordinating hospitality requests, directing calls, arranging security access, mail management, and transportation bookings.
- Provide world-class customer service to CBRE employees, clients and visitors
- Provide support to the Office Manager with coordination of internal and external events.
- Assume responsibility for the efficient and effective operations of our client space and communal team environments, scheduling and preparing meeting and conference rooms, placing catering orders, securing technological equipment and liaising with facilities management teams.
What you bring
organisational
attention detail
microsoft office
front house
customer service
- Demonstrate superior organisational skills by effectively handling multiple tasks, setting priorities, and anticipating the needs of the CBRE team and clients.
- Immaculately presented you will possess a professional and welcoming approach
- Strong attention to detail with the ability to remain calm under pressure
- Previous experience in a Front of House, Corporate Reception or Guest Services role
- Intermediate Microsoft office skills.
- A team player with strong customer service experience and superior communication skills
- 8 am – 4:30 pm based in Brisbane CBD, Land of the Turrbal and Yuggera People
- Work with a global leader in the real estate industry
- Corporate partnerships, discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days
- As our guest relations executive you can expect to be part of a busy and social team that work together collaboratively.
- Ongoing training, development, and career growth opportunities
- Access to a wide range of educational, financial, lifestyle, health and wellbeing benefits
- Certified Family Inclusive Workplace with policies and programs to support employees
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre-employment background screening by our external third-party provider.
Company
Overview
32% market share
Regional Market Influence
The firm holds a significant 32% market share in commercial property sales within the region.
14 consecutive years
Global Investment Leadership
APAC leads global commercial real estate investment sales, topping charts for 14 consecutive years.
20,000 professionals
Regional Workforce
The region is home to over 20,000 skilled professionals dedicated to real estate excellence.
1988 expansion
Regional Growth Milestone
Established operations in Bangkok in 1988, marking a significant step in regional expansion.
- Widely recognized for expertise in brokerage, valuation, asset and investment management, project development, proptech innovation, and market research.
- Provides comprehensive services ranging from prime-grade office leasing and industrial logistics hubs to strategic investment deals and tech-driven workspace design.
- We do the right thing
- We deliver with excellence
- We act with integrity
- We value diversity of thought and perspectives
- We foster a collaborative, inclusive environment
Net Zero by 2040
Carbon Emissions Target
Committed to achieving net zero carbon emissions by the year 2040.
Carbon-Neutral Operations
Global Portfolio Goal
Targeting carbon-neutral operations across the global portfolio.
- Advancing sustainability through energy-efficient real estate solutions
- Leadership in green building certifications
- Supporting clients in reducing their environmental impact
- Promotion of sustainable practices through employee and client engagement
50% Women by 2030
Gender Parity in Senior Roles
Aim to achieve gender parity with women representing 50% of senior leadership positions by 2030.
- Fostering an inclusive culture with diverse perspectives and backgrounds
- Expanding initiatives to increase gender representation across all levels
- Continuous investment in leadership development for underrepresented groups
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