Customer Housing Advisor
Metropolitan Thames Valley
Assist customers with housing queries, providing support and solutions.
7 days ago ago
£28,044 - £29,519
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Beeston, England, United Kingdom
Hybrid
Company Size
2,000 Employees
Service Specialisms
Property Development
Construction Services
Project Management
Design
Engineering
Sector Specialisms
Affordable Housing
Residential
Project Management
Cost Consultancy
Architecture
Principal Designer
Employers’ Agent
Role
What you would be doing
What you bringBenefits
- Access to extensive learning and training opportunities with Wisebox platform
- Life assurance cover 3 x your salary
- Supported family friendly approach with extended parental leave
- 2 volunteering days per year for things like helping out in local communities
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- Option to buy or sell up to 5 days annual leave per year
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Hybrid Working - Dependent on job role and department
- Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
- Cycle2work scheme
- Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
- Enhanced pension with matched contributions of up to 9%
- Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
- An additional ‘Beliefs day’ once a year to have an extra a day off
Information not given or found
Interview process
- submit application
- invited to assessment centre (face‑to‑face) to test communication skills
- no visa sponsorship is offered
Information not given or found
People also searched
Property Manager Jobs in Loughborough United KingdomProperty Supervisor Jobs in Loughborough United KingdomCustomer Service Jobs in Loughborough United KingdomAssistant Property Manager Jobs in Loughborough United KingdomProperty Manager Jobs in Nottingham United KingdomProperty Supervisor Jobs in Nottingham United KingdomCustomer Service Jobs in Nottingham United KingdomAssistant Property Manager Jobs in Nottingham United Kingdom
Company
Overview
- Formed through the merger of Metropolitan Housing Trust and Thames Valley Housing, the company is a leading housing association.
- Committed to building sustainable communities, providing affordable housing solutions, and offering a range of housing services.
- Focuses on developing new homes, managing a growing portfolio, and providing support to vulnerable individuals and families.
- Specializes in residential and commercial property management, construction, and housing for diverse communities.
- Known for tackling complex challenges within the housing sector, consistently innovating in the design and delivery of its projects.
- Key areas include affordable housing, regeneration projects, and supporting local communities with vital housing services.
- Has established a strong reputation for delivering quality developments that meet the diverse needs of residents.
- With a history rooted in social impact, continues to drive forward initiatives that improve lives across the UK.
- Customer-focused
- Respectful and inclusive
- Act with integrity
- Innovative and forward-thinking
- Committed to creating better futures
- Collaborative and team-oriented
- Empowerment of individuals to achieve their potential
2050
Net Zero Target Year
Aiming to achieve net zero carbon emissions by this year.
- Committed to reducing carbon emissions and energy consumption
- Focus on energy efficiency in new developments and retrofitting existing properties
- Adopting green technologies and materials in construction
- Promoting sustainable living through eco-friendly homes and services
40% Gender Balance
Board Representation
Achieves notable gender balance at the board level with significant female representation.
- Commitment to diverse talent recruitment
- Focus on creating a culture of inclusion across all levels
- Regular reviews of pay equity to ensure fairness
- Development of leadership pathways for underrepresented groups
Articles
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio