Gestionnaire régional des opérations (Bilingue)

Overview

Manage skilled trades team, budgets, safety, and service delivery for a region.

Key Responsibilities

• budget control
• safety compliance
• tech support
• process improvement
• team management
• performance monitoring

Tasks

-Manages operational budgets with a focus on cost control (burden costs), and weekly work order expenditures. -Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular tool box talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents -Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction -Provides technical support to Technicians -Investigates and resolves operational issues -Collaborates with relevant stakeholders to review, develop, refine and implement processes and standard operating procedures -Manages a team of Technicians for the assigned region -Recommends and implements technologies to achieve greater efficiencies and productivity -Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements -Collaborates with Dispatch and CMMS teams for effective service delivery -Monitors and drives team performance to ensure achievement of service level agreements and performance metrics -Responsible for people-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations -Ensures work is performed in accordance to all internal and external requirements -Maintains current awareness and ensures compliance with all applicable regulations and requirements -Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.

Requirements

• refrigeration
• plumbing
• electrical
• computer
• regulations
• leadership

What You Bring

-Journeyman level Refrigeration license -Journeyman level Plumbing license -Ability to develop and implement processes and standard operating procedures -Computer proficiency -Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing -In-depth knowledge of applicable regulatory requirements and maintains current awareness -Journeyman level Electrical license -Skilled at influencing, persuading and negotiating -8 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level -Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved -Maintains current awareness and knowledge of all applicable regulations and requirements -Skilled at managing a skilled trades operations and employees

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About Bgis

-Founded with a focus on providing top-tier facility management services across North America. -Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets. -Works with various sectors, including commercial, industrial, and government infrastructure. -Provides services ranging from facility management to energy optimization and project management. -Offers a range of solutions, from technical services to space planning and design. -Operates across key markets in Canada, the United States, and abroad, with a growing global presence.

Sector Specialisms