Business Systems Analyst at Tract in Denver, CO | USD115,000-165,000 | Kablio

Role

Description

access management

process documentation

system configuration

solution design

training delivery

data import

Reviewing user roles and access to balance visibility and security
Document current and future processes, coordinate testing, and ensure changes meet business needs
Configure system elements (workflows, approval logic, data fields, forms) or coordinate with technical teams when development is required
You design solutions that work for the people who will actually use them
Create reference materials and deliver live or recorded training sessions to support adoption
Configuring approval workflows based on project size or spend thresholds
Importing structured contract or order data when automation alone isn’t sufficient
Monitor support requests to identify recurring issues and opportunities for improvement
Supporting revenue and billing teams by ensuring systems reflect agreement terms
Maintain clean system rules, data structures, and permissions to support stability and scalability
Partner with Sales, Operations, and Finance to understand goals, workflows, and challenges
Maintaining milestone dates that drive billing, reporting, or operational handoffs
Translate findings into clear requirements and actionable solutions

Requirements

bachelor's

erp

six sigma

process mapping

uml

telecommunications

Bachelor’s degree in Business, Computer Information Systems, or equivalent experience
Excellent communication, facilitation, and problem-solving abilities
3–5 years of business analyst experience
Experience with ERP or CRM platforms (NetSuite preferred; Salesforce a plus)
Lean Six Sigma certification (Green/Black Belt)
You’re comfortable making decisions with evolving or imperfect information
Strong skills in process mapping, workflow documentation, and testing coordination
You can explain processes simply, without adding confusion
Telecommunications engineering or operations experience
Confidence working across Finance, Sales, Operations, and technology teams
You listen closely and ask clear, practical questions
Large, complex program management experience
Familiarity with process architecture, UML, or BPM tools

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Tract has a rich history of delivering integrated infrastructure solutions for diverse sectors.
The company specializes in innovative design, planning, and delivery, creating long-term value for its clients.
Projects range across transport, utilities, water, energy, and infrastructure, demonstrating flexibility and expertise.
With a focus on practical, sustainable solutions, Tract has become a trusted partner for complex infrastructure challenges.
Its work spans multiple industries, with a clear commitment to excellence and long-term community impact.

Culture + Values

Integrity: We do the right thing, even when no one is looking.
Collaboration: We believe in the power of working together as a team.
Accountability: We own our work and are responsible for delivering results.
Excellence: We continuously strive for excellence and improvement.
Innovation: We embrace change and seek innovative solutions.

Environment + Sustainability

Net Zero 2030

Emissions Target

Aims to achieve carbon neutrality by 2030 through sustainable infrastructure solutions.

Focus on reducing carbon footprints through smarter infrastructure solutions.
Prioritize sustainable materials and energy-efficient design in all projects.
Ongoing measurement and reporting on sustainability metrics.
Dedicated to creating long-term environmental value across the infrastructure sector.

Inclusion & Diversity

Tract is committed to fostering an inclusive and diverse work environment.
Focus on gender parity, with specific programs aimed at increasing female representation.
Increased recruitment and development of underrepresented groups within the industry.

Articles

About Us

Careers

Role

Description

access management

process documentation

system configuration

solution design

training delivery

data import

Reviewing user roles and access to balance visibility and security
Document current and future processes, coordinate testing, and ensure changes meet business needs
Configure system elements (workflows, approval logic, data fields, forms) or coordinate with technical teams when development is required
You design solutions that work for the people who will actually use them
Create reference materials and deliver live or recorded training sessions to support adoption
Configuring approval workflows based on project size or spend thresholds
Importing structured contract or order data when automation alone isn’t sufficient
Monitor support requests to identify recurring issues and opportunities for improvement
Supporting revenue and billing teams by ensuring systems reflect agreement terms
Maintain clean system rules, data structures, and permissions to support stability and scalability
Partner with Sales, Operations, and Finance to understand goals, workflows, and challenges
Maintaining milestone dates that drive billing, reporting, or operational handoffs
Translate findings into clear requirements and actionable solutions

Requirements

bachelor's

erp

six sigma

process mapping

uml

telecommunications

Bachelor’s degree in Business, Computer Information Systems, or equivalent experience
Excellent communication, facilitation, and problem-solving abilities
3–5 years of business analyst experience
Experience with ERP or CRM platforms (NetSuite preferred; Salesforce a plus)
Lean Six Sigma certification (Green/Black Belt)
You’re comfortable making decisions with evolving or imperfect information
Strong skills in process mapping, workflow documentation, and testing coordination
You can explain processes simply, without adding confusion
Telecommunications engineering or operations experience
Confidence working across Finance, Sales, Operations, and technology teams
You listen closely and ask clear, practical questions
Large, complex program management experience
Familiarity with process architecture, UML, or BPM tools

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found