Customer Support Specialist

bold living

Leading company in sustainable technology solutions.

Primary contact for clients during construction, handling updates and queries.

22 days ago ago

Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Brisbane, Queensland, Australia

Onsite

Company Size

1500+ globally Employees

Service Specialisms

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Sector Specialisms

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Role

What you would be doing

client communication

primary contact

progress updates

query management

relationship management

This role is dedicated to proactive and consistent client communication throughout the construction journey. You will act as the primary point of contact for clients from site commencement through to the completion of handover items, ensuring our clients feel informed, supported, and confident at every stage.

Working in close collaboration with our construction team, you will be responsible for delivering timely progress updates, managing client queries, and maintaining strong relationships that contribute to a smooth and positive build experience.

What you bring

teamwork

communication

customer service

problem solving

organizational

customer support

We're looking for someone who's passionate about people, communication, and creating a smooth client experience to join our Customer Service team as a Customer Support Specialist - Construction.

Are you ready to embark on an exciting journey with us? We’re looking for a passionate Customer Support Specialist - Construction to join our team.

Ability to work independently and as part of a team
Excellent verbal and written communication skills
Customer service experience and a focus on providing exceptional support
Strong problem-solving and organizational skills

Benefits