Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
Manage internal and external stakeholders effectively, Asset Management colleagues, third-party suppliers and residents, providing advice and support and building constructive working relationships to effectively deliver the Group’s Asset Management Strategy.
Contribute to the continuous improvement of processes and procedures.
Work alongside legal professionals in the preparation of evidence to be presented in court
Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
Undertake contract management in accordance with the appropriate form of contract, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Utilising In-Tend, Iplanned and C365 to record and evidence compliance.
Maintain accurate Asset Management records, including details of component replacement works, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required.
Deliver the programme of investment works for M&E planned investment replacement and refurbishment works for a designated number of residential properties, supporting the Contracts Manager to identify the external contractors required to effectively complete the required projects.
Undertake pre and post contract validation surveys, with third parties where appropriate, and ensure relevant details are accurately recorded, and maintenance records kept up to date.
Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group’s financial controls, reporting as required including escalating details of planned over/under spending as appropriate.
Support, where required, undertaking Disrepair & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structurally, identifying the most efficient and cost-effective solutions to ensure standards are maintained in terms of quality and compliance.
Ensure internal business processes are followed in line with the Group’s policy, procedures and statutory requirements.
The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
Co-ordinate on site activity any associated works leading from Enforcement notices received in relation to HHSRS or other statutory nuisance, working closely with Local Authorities and customers to minimize the risk identified, ensuring rectification of the issue within agreed timescale, reducing the risk of legislative, financial and reputational risk to the Group.
Manage project delivery for M&E planned investment works for Group residential properties, acting as project surveyor to ensure quality and compliance standards and customer expectations are met, including on-site inspections during the progress of the works. Working with consultants for creation of specifications for Lift replacements and refurbishments.
Manage Asset Management stakeholder and customer enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution.
Requirements
nebosh
hnc
microsoft office
driving licence
lift replacements
project management
Thorough understanding of property related legislation, including Disrepair and FFHHA
Relevant health and safety qualification e.g. NEBOSH General, or equivalent.
Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building (or can demonstrate relevant experience)
Relevant professional qualification.
Knowledge of Building Regulator approval requirements for working in High Rise buildings
Ability to use Microsoft Office.
It is a requirement that the role holder holds a current, valid UK driving license and has access to a vehicle for travelling across the South & London region.
Experience of successfully undertaking site visits including post inspections and identification of building defects.
Effective contract management skills.
Excellent team player who can work flexibly to meet business requirements.
Extensive experience in the building industry particularly around Lift replacements / refurbishments and commercial and domestic boilers, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities.
Understanding of HHSRS, Party Wall Act and Environmental Health Act
Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others.
Customer focused with excellent written and verbal communication skills.
Understand requirements of Section 20 notifications for leasehold customers where investment required.
Thorough understanding of project management methodologies.
Benefits
Competitive pay & generous pension
Investment in your learning, personal development and technology
28 days holidays plus bank holidays
Flexible working options available
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
no sponsorship offered; applicants must already hold valid uk work permission.
Security clearance
Information not given or found
Company
Overview
Operates a diverse portfolio of residential properties across the UK, offering homes to people in need.
Specializes in social care, working to improve the lives of vulnerable people through tailored services.
Projects often focus on regeneration and community development, transforming neighborhoods into thriving areas.
Offers a range of services like homelessness prevention, mental health support, and youth services.
Manages a variety of housing types, from supported living facilities to independent homes, helping people achieve stability.
Known for its holistic approach, addressing not just housing needs, but also the broader social factors affecting well-being.
Committed to supporting those at risk of marginalization, from veterans to people with disabilities.
A key player in the UK housing and social services sector with a unique blend of housing expertise and social care.
Culture + Values
We are a people-first organisation. Our customers and colleagues are at the heart of everything we do.
We are committed to creating and maintaining an environment where our employees feel respected, valued, and supported.
We believe in collaboration, working together to achieve our vision and deliver the best possible service.
We have integrity in everything we do and always strive to be transparent, accountable, and trustworthy.
We are passionate about making a difference and delivering quality services to our communities.
Environment + Sustainability
2050
Net Zero Carbon Emissions Target
The company is committed to achieving Net Zero carbon emissions by the year 2050.
Aim to reduce carbon emissions from existing homes and new builds using energy-efficient technologies and sustainable materials.
Environmental strategy includes reducing water usage and waste production, while promoting sustainability in the supply chain.
Working to improve the environmental performance of housing stock, with a focus on energy efficiency and reducing energy costs for residents.
Already reduced carbon emissions for residents.
Inclusion & Diversity
X% Women in Leadership
Women in Senior Roles
The percentage of women in senior leadership positions reflects the company's commitment to gender diversity in top management.
Committed to fostering an inclusive culture where everyone feels they belong.
Set measurable targets to increase the representation of women in leadership roles.
Strive to ensure a diverse workforce through recruitment practices and employee development programs.
Track and report on gender pay gap and aim to reduce it over time through focused strategies.