Administrative Coordinator, Telecommunication (Drop Bury)

Description

• Close work orders using proper solution and clear codes
• Assist daily with requesting utility locates as needed
• Key and maintain accurate customer service history and service call records
• Manage calls and support to assist in driving positive field productivity
• Dispatch service requests to available technicians; act as liaison between technician and customer service team members
• Support administrative functions of the office
• Access, input and manage data in CSG, WFX, and ACSR, Penguin Data

Requirements

• Ad hoc reporting as requested
• Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving
• Must be able to work one weekend day (Sat or Sun) - will have off 1 day during the week
• This position will be working from your home office but required to reside in the Houston area and be available to work from our Houston office located at **7415 Empire Central Drive, Houston TX 77040 upon request (as needed)
• Full Time: Sun - Sat (40 hrs per week between 8am - 7:30pm)
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

Benefits

• Career Development & Advancement Opportunities!
• 25K Company Paid Life Insurance
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• Compensation: $18 - $22 per hour, DOE
• Paid Weekly
• 401(k) with Company Match!

Training + Development

Interview process

Visa Sponsorship

Security clearance