Customer Care Manager at Clayton in Waco, Texas, United States | Kablio

Role

Description

Requirements

Benefits

Full-time employees can customize their health, dental, and vision benefits, and Clayton offers competitive 401(k) plans with company matching after one year. Additional perks include paid parental leave, tuition reimbursement, and Employee Assistance Programs. The Clayton Impact program provides paid volunteer time for causes that matter to team members. Holistic wellness programs address physical, nutritional, social, financial, spiritual, and occupational health, available online or in-person.

Customizable health, dental, and vision benefits packages
Competitive 401(k) plan with company matching after one year
Paid parental leave, tuition reimbursement, and Employee Assistance Programs
Paid volunteer time through the Clayton Impact program
Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational health
Inclusive, equal‑opportunity workplace free from discrimination
Opportunities across six business units, including manufacturing, corporate, technology, retail, and logistics

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

50,000+ homes annually

Annual Production Capacity

Operates across multiple facilities and retail outlets to achieve this output.

1.5M+ homes sold

Total Homes Delivered

Achieved over 1.5 million home sales by 2009, marking a significant milestone.

Refurbishes and resells used mobile homes, expanding into a national builder.
A Berkshire Hathaway subsidiary with over 40 facilities and 350 retail locations.
Vertically integrated operations include manufacturing, sales, financing, and insurance.
Specializes in manufactured, modular, CrossMod®, site-built, and tiny homes.
Offers customizable single-family homes, affordable tiny homes, and hybrid CrossMod® homes.
Innovates with factory-built eBuilt® energy-efficient homes and Clayton Built® quality initiatives.
Produces modular sections up to 16 × 76 ft and owns its own supply chain.
Operates lines for military, dormitory, and multi-family housing.

Culture + Values

Customer-Focused: We strive to provide exceptional service and high-quality homes to all our customers.
Integrity: We conduct ourselves with the highest ethical standards, fostering trust and respect in all our relationships.
Innovation: We continuously evolve by embracing new technologies and ideas to create better homes and solutions.
Community: We are committed to supporting the communities where we live and work, positively impacting families and neighborhoods.
Safety: We prioritize the health and safety of our employees and customers through careful planning and adherence to best practices.

Environment + Sustainability

2050 emissions

Ambitious climate target

Aiming to achieve net-zero emissions by 2050

Implemented energy-efficient building practices in manufactured homes.
Committed to reducing waste, conserving water, and reducing energy consumption in manufacturing processes.
Promote green building materials and collaborate with suppliers to ensure sustainable practices.
Exploring renewable energy solutions for both operations and homes.

Inclusion & Diversity

A diverse and inclusive workplace

Commitment to Diversity

The company is dedicated to creating an environment that values diversity and inclusion.

Employee resource groups

Inclusion Initiatives

The company has implemented employee resource groups and initiatives to foster an inclusive culture.

Leadership programs

Leadership Development

The company offers training and leadership programs aimed at increasing diversity in leadership roles.

Broad range of backgrounds

Workforce Diversity

The company actively recruits from a wide range of backgrounds to ensure a diverse workforce.

Articles

Clayton Homes Careers

Clayton Homes Overview

Clayton Homes News

Company

Overview

50,000+ homes annually

Annual Production Capacity

Operates across multiple facilities and retail outlets to achieve this output.

1.5M+ homes sold

Total Homes Delivered

Achieved over 1.5 million home sales by 2009, marking a significant milestone.

Refurbishes and resells used mobile homes, expanding into a national builder.
A Berkshire Hathaway subsidiary with over 40 facilities and 350 retail locations.
Vertically integrated operations include manufacturing, sales, financing, and insurance.
Specializes in manufactured, modular, CrossMod®, site-built, and tiny homes.
Offers customizable single-family homes, affordable tiny homes, and hybrid CrossMod® homes.
Innovates with factory-built eBuilt® energy-efficient homes and Clayton Built® quality initiatives.
Produces modular sections up to 16 × 76 ft and owns its own supply chain.
Operates lines for military, dormitory, and multi-family housing.

Culture + Values

Customer-Focused: We strive to provide exceptional service and high-quality homes to all our customers.
Integrity: We conduct ourselves with the highest ethical standards, fostering trust and respect in all our relationships.
Innovation: We continuously evolve by embracing new technologies and ideas to create better homes and solutions.
Community: We are committed to supporting the communities where we live and work, positively impacting families and neighborhoods.
Safety: We prioritize the health and safety of our employees and customers through careful planning and adherence to best practices.

Environment + Sustainability

2050 emissions

Ambitious climate target

Aiming to achieve net-zero emissions by 2050

Implemented energy-efficient building practices in manufactured homes.
Committed to reducing waste, conserving water, and reducing energy consumption in manufacturing processes.
Promote green building materials and collaborate with suppliers to ensure sustainable practices.
Exploring renewable energy solutions for both operations and homes.

Inclusion & Diversity

A diverse and inclusive workplace

Commitment to Diversity

The company is dedicated to creating an environment that values diversity and inclusion.

Employee resource groups

Inclusion Initiatives

The company has implemented employee resource groups and initiatives to foster an inclusive culture.

Leadership programs

Leadership Development

The company offers training and leadership programs aimed at increasing diversity in leadership roles.

Broad range of backgrounds

Workforce Diversity

The company actively recruits from a wide range of backgrounds to ensure a diverse workforce.

Articles

Clayton Homes Careers

Clayton Homes Overview

Clayton Homes News