ESFM® USA provides facilities management, janitorial, and maintenance services to diverse industries.
Handle mail, packages, courier services, and customer inquiries in a part‑time role.
11 days ago ago
$21 - $24
Junior (1-3 years), Experienced (8-12 years)
Full Time
Wilmington, MA
Onsite
Company Size
10,000 Employees
Service Specialisms
Facility Management
Janitorial Services
Security Services
Maintenance Services
Project Management
Engineering Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
process adherence
courier tracking
mail routing
hazardous packaging
record keeping
bulk shipping
Follows all processes established in the client standard operating procedures (SOP’s).
Receives, logs, delivers and tracks messenger items.
Follows established customer inquiry processes and responds to customer needs and requests.
Researches and routes unidentified and generic mail.
Properly package, mark, label & Process of all Non-Hazardous and Hazardous materials by using courier specific software (FedEx, UPS, DHL, etc.).
Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
Maintains accurate records of customer inquiries and fulfillment of requests.
Coordinates, stages, and transports bulk mail items.
Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
Monitors packages for hazardous and suspicious materials.
Requirements
shipping software
dangerous goods cert
mailroom
customer service
international shipping
high school
Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx. Etc.)
Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
Requirement: Prior mail room or copy center experience is preferred.
Relevant prior customer service experience.
Preferred working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
High School diploma or equivalent.
Benefits
Pay Range: $21.00 per hour to $24.00 per hour.
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded with a focus on providing efficient, high-quality facilities management services across various sectors.
Offers a comprehensive range of services, from janitorial and maintenance to specialized facilities management solutions.
Notable for delivering tailored services in industries such as industrial, commercial, residential, and energy.
Works with clients to optimize building operations, ensure cleanliness, and reduce operational costs.
Experienced in managing complex and large-scale projects, focusing on sustainability and long-term value.
Has a strong presence in both public and private sectors, delivering customized solutions that exceed client expectations.
Culture + Values
Integrity and Trust
Commitment to Excellence
Customer Focus
Accountability
Collaboration
Environment + Sustainability
Net zero by 2050
Carbon Emissions Target
A commitment to achieving net-zero carbon emissions by the year 2050.
Active commitment to reducing energy consumption
Implementation of waste reduction programs
Promoting eco-friendly and sustainable procurement practices
Dedicated to minimizing environmental footprint through sustainable operations