General Manager

• Collaborate with sales and project teams to ensure financial consistency.
• Manage project execution to exceed estimates and customer expectations.
• Ensure quality control, process improvement, and compliance with industry standards.
• Lead with a growth mindset to identify and capitalize on new business opportunities.
• Monitor and optimize financial performance, labor costs, and resource utilization.
• Promote a safety-first culture with hazard prevention and compliance oversight.
• Oversee structured training programs, apprenticeships, and professional development.
• Drive customer satisfaction, service renewals, and contract growth.
• Lead business planning, budgeting, and capital expenditure strategies.
• Act as a cultural ambassador, fostering engagement, alignment, and excellence.

Our client is seeking an experienced General Manager to lead its growing Building Services operation. This role drives safety culture, operational excellence, and financial performance while leading high-performing teams across HVAC, electrical, and plumbing services. The General Manager will inspire teams, ensure exceptional service delivery, build strong customer relationships, and manage resources, assets, and compliance.

The ideal candidate has proven leadership in building systems operations, a track record of growing contracts, developing talent, and achieving results in a service-focused environment. A proven history of service leadership with a blend of operations and sales experience is desired.

• In-depth expertise in HVAC, electrical, and plumbing systems, lifecycle cost management, and performance optimization.
• Exceptional leadership, communication, and talent management skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Bachelor’s degree in Mechanical or Electrical Engineering (preferred) or related field.
• Advanced skills in budgeting, service delivery models, and facility management.
• 10+ years of leadership in building services operations, maintenance management, or service project sales; OR 15+ years without a degree.
• Strong knowledge of compliance standards (OSHA, NFPA, ASHRAE).

• Direct recruiting, onboarding, and career development in partnership with Talent Acquisition.