Service Technician
Udr - Opening Doors To Your Future
Maintain and repair apartments, respond to resident requests, ensure community upkeep.
7 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Contractor
Glen Allen, VA
Field
Company Size
1,000 Employees
Service Specialisms
Property Management
Real Estate Investment
Development
Construction
Design
Architecture
Engineering
Consulting
Sector Specialisms
Program/Project Management
Training Services
Operations and Maintenance Support
Security
Administrative Personnel
Scientists
Professional Technical Staff
Maintenance
Role
What you would be doing
resident service
community cleanliness
apartment prep
customer service
tool management
- Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
- Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
- Ensure that apartments are ready for occupancy by performing various and as needed electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed.
- Provide superior customer service to internal and external customers.
- Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory.
What you bring
driver's license
epa typeii
hvac
carpentry
cpo
2 years
- Valid driver’s license and rotating on-call responsibility required.
- EPA Type II or Universal certification preferred.
- Knowledge and experience of HVAC and carpentry a plus.
- Some locations require certification in pool operation (CPO).
- Minimum of two years of experience in building and mechanical maintenance including plumbing, electrical, appliance repair painting and drywall.
- Technical of vocational certificate and/or degree preferred.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
50,000 Units
Residential Portfolio
The company manages and maintains a vast network of residential units nationwide.
- Committed to offering well-designed, sustainable living spaces.
- Provides premium apartment communities across the United States.
- Has a strong presence in major metropolitan areas.
- Specializes in building, managing, and developing residential properties.
- Known for innovation in creating modern, eco-friendly living environments.
- Maintains high customer satisfaction while delivering value for investors.
- Regularly integrates technology into property management to enhance the resident experience.
- Part of a growing trend toward high-quality rental spaces.
22% Turnover Rate
Employee Retention
The company's associate turnover rate was significantly lower than the industry standard, indicating a strong focus on employee retention.
- Innovative and adaptive corporate culture
- Board integrates ESG into overall risk assessments
- Governance Committee oversees ESG disclosures and sustainability strategy
- ESG Committee led by CEO and senior officers implements and monitors ESG targets
38 Communities
Sustainable Building Certifications
Percentage of the portfolio with LEED or Energy Star certifications.
320+ Projects
Sustainability Initiatives
Completed projects focused on energy, water conservation, and waste reduction across various facilities.
630 EV Ports
Electric Vehicle Infrastructure
Expansion of electric vehicle charging stations, supporting clean transportation.
50k Metric Tons
Carbon Avoided
Cumulative reduction in greenhouse gas emissions through sustainable practices.
- Science-based emissions intensity reduction targets: Scope 1+2 by 40% and Scope 3 by 30% from 2020 to 2035
- Reduced Scope 1+2 emissions intensity by 20% since 2020, halfway to target
- Over 965,000 kWh of renewable energy produced onsite in 2024 across CA, DC, Seattle
- Retired over 146 million kWh in RECs since 2019
- 10.488 million gallons of reclaimed water used for irrigation in 2024
- Compensation for senior execs tied to sustainability metrics
- Net-zero aligned target implicit via science-based GHG reductions by 2035
4.33 Score
Diverse Hiring Metric
The company achieved a 4.33 out of 5 score in its internal hiring metric for including diverse candidates in the interview process in 2023.
- Partnership with National Diversity Council and DEI organizations in 2023
- Gender‑based compensation ratios and promotion metrics included in ESG disclosures
- Compensation analysis conducted in 2022 to ensure pay equity across associate base
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