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Customer Service / Forklift Operator - Gold Coast
Knauf Australia
Customer Service / Forklift Operator role in Gold Coast, responsible for serving customers, picking & packing orders, loading/unloading vehicles, and maintaining general warehousing duties.
20d ago
Junior (1-3 years)
Full Time
Gold Coast, Queensland, Australia
Onsite
Company Size
96 Employees
Service Specialisms
People / HR and Communication
Customer and Technical Service
Audit, Legal or Procurement
Commercial Excellence, Digital or Product Management
Sustainability, HSE & CI
Finance and Controlling
Corporate Strategy
R&D
Sector Specialisms
Residential
Commercial
Industrial
Buildings
Infrastructure
Energy
Water Resources
Heavy Civil
Role
What you would be doing
equipment maintenance
order processing
order packing
customer interaction
goods receipt
stock management
- Maintain operational equipment and report any faults or damage.
- Regularly check & make up orders.
- Picking & packing orders on a daily basis.
- Record and report any customer complaints in line with Knauf's complaint and customer procedures.
- Identifies development opportunities for self and team.
- Receipt goods & checking off paperwork while maintaining due diligence.
- Dealing with customers face-to-face & over the phone.
- Assist with stock takes to ensure accurate inventory records are maintained.
- Loading/unloading customer vehicles.
What you bring
forklift license
microsoft office
team player
communication
detail-oriented
time management
- Enjoys working in a team environment.
- Safety mindset and can-do attitude.
- Good communication skills (Written & Verbal).
- Picking, packing and dispatching experience.
- A current forklift license (or willingness to obtain).
- Physically fit & comfortable with manual handling.
- Microsoft Office skills to complete operational tasks.
- Team player, attention to detail, time management and organization skills.
- Discounted Health Insurance
- Discounted Gym Membership
- Discounted Qantas Club Membership
- 14 Weeks Paid Parental Leave
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks may be conducted for a successful candidate, as mentioned in the general job description on knauf's website.
People also searched
Company
Overview
90-Year Legacy
Global Company Roots
The company is rooted in a long history of innovation and expertise, spanning nearly a century.
A$495 Million
Annual Revenue
The company generates significant revenue, driving construction projects across healthcare, education, and residential sectors.
- Brings German-engineered drywall and ceiling systems to Australia.
- Operates local manufacturing plants in Sydney and Melbourne, offering plasterboard, steel framing, and acoustic ceiling products.
- Hallmark solutions include water-resistant boards, acoustic ceilings, facial systems, addressing complex design and performance challenges.
- Works on projects such as QUT campus and Melbourne retirement village interiors, demonstrating adaptive, system-based construction.
- Offers TecASSIST™, providing free technical advice and BIM/Revit support to architects and installers.
- Introduces STRATOPANEL®, integrating air-purifying CleanEO tech for healthier, aesthetic indoor spaces.
- Customer Centricity: We are focused on understanding and meeting the needs of our customers.
- Innovation: We continuously innovate to improve products and services.
- Sustainability: We aim to operate sustainably and responsibly in everything we do.
- Integrity: We uphold the highest standards of honesty and transparency.
- Excellence: We strive for excellence in every task and activity.
Net-zero by 2050
Carbon emissions goal
Aiming to achieve net-zero carbon emissions across all operations.
Goals by 2025
Sustainability targets
Setting specific, measurable objectives to reduce environmental impact.
- Focuses on reducing energy consumption, waste, and CO2 emissions across all operations.
- Promotes the use of sustainable building materials and practices in construction.
- Implemented energy-efficient manufacturing processes and invested in renewable energy sources.
2025 Target
Female Leadership Goal
Aims to increase female representation in leadership roles by a specific year, reflecting a commitment to gender diversity.
- Committed to fostering an inclusive and diverse workplace.
- Focus on creating equal opportunities for all employees, regardless of gender, race, or background.
- Strategic priority on gender balance in the workforce with initiatives to support women's career progression.
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