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Care Coordinator
Postgraduate Center For Mental Health
Care Coordinators provide care coordination to NYC Medicaid beneficiaries with chronic health and/or behavioral health disorders, engaging with community agencies and healthcare providers to ensure access to necessary services that promote wellness and reduce emergency room visits and hospitalizations.
13d ago
Entry-level, Junior (1-3 years)
Full Time
Bronx, NY
Onsite
Company Size
50 Employees
Service Specialisms
Mental Health Services
Therapeutic Support
Psychotherapy
Training and Education
Clinical Supervision
Research
Sector Specialisms
Residential
Mental Health Housing
Clinical Services
Behavioral Health
Supportive Housing
Community Mental Health
Health Home Care Management
Transitional Care
Role
What you would be doing
evaluate members
coordinate care
crisis intervention
needs assessment
resource coordination
case management
- collaborate with other professionals to evaluate members’ medical or behavioral health conditions and to assess members' needs;
- establish and maintain effective communication with primary and specialty care physicians, substance abuse and mental healthcare providers, family, collateral resources, and other agency staff on behalf of members;
- assist members with identifying available community-based resources and actively manage appropriate referrals, access, engagement, follow-up, and coordination of services;
- advocate for members to resolve crises;
- assist members with managing daily routines related to healthcare and incorporating members’ strengths and identifying barriers;
- assist with coordinating members’ access to individual and family supports and resources.;
- manage wrap-around funds, metro cards and checks for member purchases, including obtaining the necessary approvals for all purchases in keeping with the member’s goals.
- assist members with accessing healthcare and social systems, including arranging for transportation and scheduling and accompanying members to appointments;
- coordinates care for a caseload of 30-35 members;
- assist with the development and execution of members’ care plans, including helping members in understanding care plans and instructions and tailoring communications to appropriate health literacy levels;
- assist with conducting outreach and engagement activities that support continuity of care, including re-engaging members in care if they miss appointments and/or do not follow up on treatment;
- maintain documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure;
- upon handoff from the Outreach Team, conduct member engagement activities, including face-to-face, mail, electronic, and telephone contact;
- record client progress according to measurable goals described in his/her care plan;
- maintains monthly contact with all members of assigned caseload, with increased contact for newly enrolled and high-risk members;
- conduct initial and periodic needs assessments, including assessing barriers and assets (i.e., transportation, community barriers, social supports); member and family/caregiver preferences and language, literacy, and cultural preferences;
- monitor member entitlements, insurance, and other benefits to ensure they remain active and in place;
- provide crisis intervention and follow-up;
What you bring
bachelors degree
two years
human services
chronic health
behavioral health
- Bachelors degree and two years of related human services experience in providing direct services to individuals with chronic health and/or behavioral health disorders.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- maintains documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure
- advocate for members to resolve crises
- collaborate with other professionals to evaluate members’ medical or behavioral health conditions and to assess members' needs
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Company
Overview
- Founded to advance mental health services and education through training and research.
- Focused on providing high-quality clinical and educational services to individuals and organizations.
- Delivers a wide range of programs that focus on mental health recovery and well-being.
- Notable for integrating evidence-based practices into their training and treatment methodologies.
- Has worked with various healthcare institutions to improve mental health care standards.
- Has a history of collaboration with international experts to advance mental health practices.
- Dedicated to serving the housing and mental health needs of individuals and families in the most innovative, effective, and efficient way possible
- Outcome-driven organization
- Strive to provide the highest value to our consumers and funders by maximizing the quality they receive for their investment
- Values include respect, empowerment, and accountability
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