Manager, Operational Excellence

Description

• Develop and execute change management plans, including communication strategies, training, and stakeholder engagement to support successful project implementations.
• Support senior leadership in executing operational strategies that improve key performance metrics, enhance customer value and drive long-term business growth.
• Facilitate value stream mapping, root cause analysis, and other Lean tools to identify inefficiencies and areas for improvement.
• Lead change management initiatives to ensure smooth adoption of new processes, tools, and technologies within the organization.
• Flexibly assume project management responsibilities as needed to ensure seamless execution of initiatives, including timeline management, stakeholder coordination, and deliverable tracking
• Partner with cross-functional teams to drive continuous improvement initiatives and ensure alignment with business objectives.
• Lead kaizen events and coach teams on Lean principles to cultivate a culture of ongoing process refinement.
• Drive the progress and impact of improvement initiatives, ensuring they deliver measurable business results.
• Serve as a change agent, fostering a culture of adaptability and continuous improvement across all levels of the business.
• Implement Lean methodologies to drive process optimization and operational efficiency across multiple departments.
• Collaborate with leadership to assess the impact of changes, identify resistance points, and create actionable mitigation strategies.
• Use data analysis to uncover process inefficiencies and develop actionable insights to improve business outcomes.
• Explore the integration of new technologies, including automation and AI, to further streamline processes and increase operational agility.

Requirements

• Lean Six Sigma Green Belt certification or equivalent.
• Change Management certification.
• Bachelor’s degree in Business Operations, Industrial Engineering, or a related field.
• Demonstrated ability to lead change management initiatives, including stakeholder engagement, communication, and training.
• 5+ years exposure to process improvement methodologies such as Lean or Six Sigma, with the ability to contribute to continuous improvement initiatives.
• Excellent communication and collaboration skills with the ability to work effectively across multiple teams and departments.
• Demonstrated ability to leverage data analytics to identify trends, solve complex problems, and drive informed decision-making.
• Demonstrated professionalism, teamwork, and the ability to navigate ambiguity while creating clarity for project teams.
• Experience leading kaizen events and facilitating process improvement workshops.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance