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Solution Optimisation Consultant
Mri Software
Provide optimization consulting for MRI's property software to existing EMEA clients.
7d ago
Experienced (8-12 years), Junior (1-3 years)
Full Time
London, England, United Kingdom
Hybrid
Company Size
3,000 Employees
Service Specialisms
Property Management
Real Estate Accounting
Investment Management
Lease Administration
Budgeting & Forecasting
Facility Management
Reporting & Analytics
Compliance Management
Sector Specialisms
Real Estate
Property Management
Asset Management
Lease Management
Property Accounting
Commercial Real Estate
Residential Real Estate
Community Living
Role
What you would be doing
requirement gathering
software configuration
testing
training
deployment
project management
- Work with clients to gather their requirements and define these correctly and accurately in short statements of work, communicating via MRI’s Salesforce system and also directly with clients (or both) as appropriate
- Assist clients in software configuration, testing, training, and deployment.
- 3 - Acting as the actual client-facing consultant within the delivery of the contracted work where it is appropriate for the candidate’s skillset and experience
- Work closely and co-operatively with other team members such as the Horizon+PLE Business Development function, Team Leaders, the Project Managers, all the consultants, and the Practice Leader.
- Management of client projects, considering project timelines, risks, and actively resolve project related issues as they arise.
- Conduct gap analysis, document client requirements, and translate into Horizon/PLE solution design.
- Advise clients on industry best practices regarding property and lease management. Don’t be afraid to provide alternative solutions that work better for clients than the ones they might have originally thought about.
- Work with a varied number of clients in different specialised sectors.
- Manage client escalations from time to time that are related to the delivery of work in hand.
- 1 - Looking for client opportunities, talking to clients about how MRI can help them, and ensuring work is scoped, estimated for, and contracted correctly
What you bring
real estate
project management
property software
microsoft office
communication skills
ai tools
- Familiar with real estate management business processes in at least one of the investor, occupier and residential spaces (two out of three is beneficial; all three is a strong advantage).
- Ability to reason logically and provide innovative solutions.
- Strong verbal and written communication skills.
- Experience in business, knowledge of property and lease management principles, software implementation would be advantageous.
- 2 - Project managing contracted work, notably where those pieces of work are more complicated and require fuller Project Management (smaller pieces of work are delivered by different team members)
- Being able to demonstrate team working abilities is a must.
- Competency in Excel, Word, PowerPoint.
- Good problem-solving skills and tenacity to resolve them.
- Never afraid to pick up the phone to speak to a client, or email, to gain greater clarification or seek additional work for MRI and to the client’s benefit.
- Confident with training or training delivery.
- High initiative, self-motivation, and enthusiasm.
- Strong professionalism and client satisfaction orientation.
- Good understanding of software implementation methodology.
- Implementation or use of a property management software is a requirement. Use of Horizon or ProLease Enterprise would be advantageous, though not essential.
- Adept in the use of AI in the workplace (i.e. Copilot) to achieve successful MRI and client outcomes
- Must be flexible to travel when travel is required (usually this will be solely within the UK).
- Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!
- Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.
- Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!
- Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
- Income Protection Plans give you the peace of mind you deserve.
- Further your professional development and growth with our generous Tuition Reimbursement Schemes.
- We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
- Invest in our competitive Personal Pension plan and help set you up for your future.
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Interview process
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Company
Overview
1971
Year Founded
MRI Software was established in 1971 and has grown to become a global leader in real estate technology.
- Headquartered in Cleveland, Ohio, the company offers innovative software solutions tailored to real estate and investment management.
- MRI's platform allows organizations to make smarter decisions, streamline operations, and improve tenant and investor relations.
- The company serves a diverse range of industries, from residential to commercial real estate, empowering businesses to maximize value.
- MRI's expertise spans property management, investment management, and financial reporting, addressing every aspect of real estate operations.
- It continues to grow through acquisitions, expanding its product offerings and reinforcing its position as an industry leader.
- A standout feature of MRI Software is its ability to provide flexible, customizable solutions, ensuring that every client receives a tailored experience.
- With a global presence, MRI has cemented its role as a key player in transforming how real estate is managed and invested in.
- Be nice. Do good. Act with integrity.
- Get it done. Move smart. Make it happen. Take responsibility.
- Strive to amaze. Astound clients. Delight partners. Wow everyone.
- Be fearless. Aim high. Be bold. Innovate without limits.
- Enjoy the ride. Have fun. Embrace change. Celebrate wins.
$630,000 saved
Energy Solution Impact
Clients using the energy solution achieved significant savings and reduced their environmental footprint across 12 sites.
22 million kW reduction
Energy Efficiency Achievement
The solution helped clients reduce energy consumption across 12 sites, contributing to sustainability goals.
- Facilitate journey to Net Zero or Carbon Neutrality via comprehensive carbon reporting and automated GHG tracking.
- Provide tools to track electricity, renewable energy, gas usage, and employee mileage across the entire organization.
- Deliver highly accurate calculation tools to manage science-based targets, track performance, and capture organizational baseline.
- Offer dashboards and analytics to identify energy-saving opportunities and verify savings per IPMVP standards.
- Enable sustainability accounting, opportunity identification, and actionable change in one integrated platform.
May 23, 2023
CEO Pledge Date
CEO signed the CEO Action for Diversity & Inclusion pledge to foster a workplace that values diverse perspectives.
ERG Established
Women and Allies ERG
The Women and Allies Employee Resource Group (ERG) was established prior to May 2023 to support gender diversity initiatives.
May 2023
LGBTQIA+ ERG Launched
The PRISM LGBTQIA+ Employee Resource Group was launched in May 2023 to promote inclusion for LGBTQIA+ employees.
Four Pillars
DEI Strategy
The company's diversity, equity, and inclusion strategy is built on four pillars: People, Culture, Community, and Marketplace.
- Formed partnerships with Coding Black Females, AnitaB.org, WITI, INROADS, and Steel City Codes to support underserved and underrepresented groups.
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