Certified Fire Alarm Technician
Mircom Group Of Companies
Provide technical support for fire alarm, access control, and intercom systems to NY/NJ dealers.
23 days ago ago
Intermediate (4-7 years)
Full Time
New York, NY
Field
Company Size
531 Employees
Service Specialisms
Fire Alarm Systems
Security Systems
Building Automation
Life Safety Systems
Emergency Communications
Sector Specialisms
Commercial
Healthcare
Institutional
Residential
Fire Protection
Life Safety
Building Automation
Communications & Security
Role
What you would be doing
product testing
technical support
system inspection
solution integration
operational training
documentation management
- Conduct technical Lunch & Learn sessions to educate and inform clients on our products and services
- Conduct testing and evaluation of new products to ensure compliance with industry standards and regulations
- Ensure our customers and end-users have a positive experience working with Mircom
- Address inquiries and resolve technical issues, while providing quality customer care
- Occassionally perform Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
- Extend our service offerings to better meet customer needs
- Collaborate with Engineering and Applications department to ensure seamless integration of technical solutions and effective communication with clients
- Provide technical support to customers as needed
- Provide operational training to end-users
- Maintain accurate and organized documentation for all technical activities, including testing, verification, inspection and client interactions
What you bring
nicet
programming
microsoft office
fire protection
high-rise
communication
- Residence in central New Jersey or any of the 5 boroughs in NYC is preferred
- Completion of high school and/or trade school
- Thorough understanding of the high-rise market, including its unique challenges and code requirements
- Program to effectively navigate fire protection systems with our end users.
- Excellent communication skills (written and verbal)
- Proficient in Programming experience
- Superb in planning, organization, and multi-tasking skills
- Proficient in Microsoft Office (PowerPoint, Excel and Word)
- Ability to travel and overnight stays as required
- Possess a NICET Level 2 certification is an asset, or 3 to 5 years of fire alarm experience is preferred
- Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
- Accurate and detail-oriented with the ability to gather & monitor information, assess & solve problems.
- A great working environment with opportunity for career advancement
- Company 401K program
- Competitive salary
- Group Insurance benefits
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1991 Founded
Year of establishment
Reflects the year the company was established.
2004 Acquired
Year of Secutron acquisition
Marks the strategic acquisition that expanded manufacturing capabilities.
177,000 sqft
Canadian manufacturing capacity
Highlights the scale of manufacturing facilities post-acquisition.
- Mircom evolved from 1960s apartment intercom roots into a global life-safety technology force.
- Headquartered in Vaughan, Ontario, with North American manufacturing and branch offices spanning Canada, the U.S., and overseas.
- Publicly known brands include Mircom, Secutron, and U.E.C., delivering fire detection, alarm, security, access control, and mass notification.
- Products – from addressable fire panels to emergency lighting – have been deployed in airports, hospitals, residential towers, and institutional campuses.
- Typical projects include smart fire/alarm installs at venues like the Pan Am Games Athletes' Village and Berenice International Airport.
- Highly vertically integrated: maintains Canadian production, engineering, and service under Mircom Engineered Systems for turnkey solutions.
- Addresses sectors including commercial, healthcare, institutional, and residential markets around the world.
- Innovation – We challenge the status quo and develop new, creative solutions.
- Quality – We focus on delivering exceptional products that exceed customer expectations.
- Integrity – We are committed to doing the right thing, always.
- Collaboration – We work as one team, valuing diverse perspectives and expertise.
- Customer Commitment – We are dedicated to creating value for our customers through responsive service and innovative products.
- Continuous Improvement – We are dedicated to improving our processes, products, and services.
2050 Target
Net-zero Emissions by 2050
The company is aiming to achieve net-zero emissions by the year 2050, demonstrating a long-term commitment to climate action.
- Committed to reducing environmental impact and improving sustainability efforts.
- Designing energy-efficient products to reduce resource consumption.
- Focused on meeting global environmental standards and certifications.
- Using environmentally friendly materials in products and manufacturing processes.
- Implementing sustainable packaging initiatives and waste reduction programs.
- Dedicated to fostering an inclusive work environment where diversity is celebrated.
- Equal opportunities are ensured in hiring, development, and promotions.
- A strong focus on gender representation in leadership roles, with active programs supporting women in the workplace.
- Annual tracking and reporting of diversity metrics to measure progress.
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