Credit Control Manager - Leviat

Description

• Implement and develop effective credit policies and procedures to reduce overdue debt and bad debt exposure.
• Take full ownership of the company’s credit control function, ensuring the credit worthiness of debtors and the timely collection of outstanding amounts.
• Monitor and analyse key metrics such as Days Sales Outstanding (DSO) implement and drive improvement strategies to enhance productivity.
• Motivate and encourage a team of Credit Controllers to drive efficiencies and proactively work towards collection targets.
• Play a hands-on role in the day-to-day operations of the credit and collections process, ensuring accurate and efficient payment allocations, reconciliations and query resolution.
• Produce and maintain an accurate weekly aged debtor report with analysis and commentary for review with the UK Finance Director.
• Work collaboratively with the Sales and Operations teams to enhance internal relationships and effectively resolve billing or service-related disputes.
• Conduct credit risk assessments and set appropriate credit limits for new and existing clients.
• Build and develop trusting and professional relationships with key account clients to ensure prompt payment.
• Lead, support and encourage continual improvement projects to ensure best practice and efficiency across the department.

Requirements

• A strong understanding of credit risk management principles, debt recovery and financial reporting.
• Proven results in delivering effective continuous improvements
• The ability to develop, motivate and oversee a team of Credit Controllers.
• Excellent time management skills with the ability to prioritise the tasks and Key Responsibilities
• Previous experience of working as a Credit Control Manager, ideally within a group or larger business environment.
• Advanced Excel skills with the ability to manipulate data accordingly and as required.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• The ability to present financial results and support findings, challenging any conflicting information.
• Proven ability to manage large or complex ledgers with multiple customers and contract types.
• Exceptional communication and negotiation skills with the ability to influence at all levels.
• Strong computerised systems skills (previous experience of Infor M3 is highly advantageous although by no means essential)

Benefits

• Flexible working
• Access to Employee Assistance Programmes
• Discounted products and services via Westfield Rewards
• Life assurance
• Competitive salary plus bonus
• Company pension scheme
• Idea scheme including reward vouchers
• Free Optical vouchers
• 25 days annual leave plus statutory bank holidays (plus the option to buy 5 more)
• Cycle to work scheme plus a bicycle storage area
• Free parking plus EV Charging Points
• Westfield health cash plan and 24/7 GP service

Training + Development

Interview process

Visa Sponsorship

Security clearance