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Junior Support Representative (Boston, MA)
Hqo
Handle Tier 1 customer support tickets for a SaaS real‑estate platform.
9 days ago ago
$57,200 - $68,200
Junior (1-3 years)
Full Time
Boston, MA
Hybrid
Company Size
154 Employees
Service Specialisms
Experience management
Intelligence platform
Marketplace services
Enterprise services
Work order & service request management
Workplace convenience services
Sector Specialisms
Commercial Office Space
Property Management
Asset Management
Tenant Experience
Building Operations
Hospitality-driven Experiences
Role
Description
ticket management
hubspot
knowledge base
issue resolution
customer interaction
csat tracking
Requirements
saas
hubspot
problem solving
time management
communication
customer service
Benefits
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
2018
Founded
The company was established in 2018 by a team of visionaries aiming to transform the way people experience space.
32
Countries Served
The company operates across 32 countries, reaching a global audience with its innovative solutions.
400M+
Square Feet Managed
The company manages over 400 million square feet of commercial space, showcasing its extensive reach and impact.
$200M+
Funding Secured
The company has secured over $200 million in funding, reflecting strong investor confidence in its platform and vision.
Culture + Values
$1.2B
Global Revenue in FY2023
The company achieved its highest revenue to date, reflecting strong growth and market leadership in its industry.
Environment + Sustainability
2030
Net Zero Target
Aiming to achieve net zero carbon emissions by this year.
Inclusion & Diversity
40% Leadership
Gender Diversity
Representation of women in leadership roles.
Articles
About Us
Our Customers
Enterprise Services
Workplace Convenience Services
