All Programs - Field Supervisor

Description

• Conduct announced and unannounced inspections of field personnel to monitor their performance on a weekly/monthly basis in order to maintain quality and customer service
• Assist with conducting disciplinary action as needed
• Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.
• Collaborate with other Field Supervisors and Field Managers to share best practices and continually improve operations
• Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
• Creation and management of onboarding training for new hires
• Assist with performance review writing and presentation to direct reports
• Approve all timesheets, expense reports, and time off requests for assigned team members
• Approve installation summary sheets and verify that all work is complete and documented
• Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
• Perform and teach combustion safety testing, air sealing work, and direct installation. Conduct site assessments, direct installations, and air sealing appointments as needed.
• Control product and inventory management to ensure staff has all tools and energy efficiency product to complete installation efficiently
• Provided technical assistance to crews
• Support team members conducting field operations with troubleshooting, customer issues, and logistics
• Supervise the scheduling coordinator; responsible for all scheduling operations to include air sealing, direct install, and site assessment appointments
• Conduct inventory counts and submit inventory reports as requested by management.

Requirements

• Ability to identify and resolve project application issues with customers and trade allies
• High school diploma or equivalent
• Knowledge of construction tools - Preferred
• Knowledge of mathematical concepts such as fractions, percentages and ratios
• Mechanical and technical aptitude
• Experience in customer service, sales, and field work - Preferred
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees
• Ability to analyze and interpret data and solve practical problems
• Valid driver’s license
• Strong data entry skills in entering information in tracking systems/databases
• Willingness to travel up to 80%
• Must be able to handle a wide work variety and work in a fast-paced environment
• Minimum of three years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, residential, commercial, and/or industrial lighting, or conservation and energy management. Weatherization knowledge - A plus
• Proficient in Microsoft Office, specifically Word, Excel and Outlook
• Supervisory experience – preferred
• Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
• Reliable transportation
• Experience in installing technologies
• Strong customer service and communication skills
• Advanced degree – preferred

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance