Coordinate activities required to effectively and efficiently manage the annual Operations and Capital Plan to include but not be limited to:
Complete regular property inspections to ensure buildings and vacant spaces are presented in a Class A manner and are being maintained per the Company and/or Owner standards.
Ensure the appropriate documents/contracts are in place based on the Company and/or Owners pre-determined policy and maintain job costing/tracking sheet.
Respond to and manage incidents that occur at the property
Distribute security and emergency response plans to tenants; ensure training and annual fire drills are conducted according to code.
Complete contract bid projects meeting all deadlines and ensuring a high-quality analysis of bidders responses and providing concise recommendations on contract award.
Ensure all emergency response manuals are reviewed and updated annually and that sections of Building Engines are updated
Completion of annual property budget and reforecasts to include income, operational and capital improvements projects on The Company’s and/or Owner’s predetermined schedule
Manage Tenant Improvements to include but not be limited to:
Develop and implement 5-year Capital Plan to include schedule of projects to be completed and amortization projects (if required) to meet the financial obligations of the annual budget
Ensure all special and/or operational events at the building are completed per established schedule. These could include marketing events, tenant advisory board meetings, holiday decorations and/or tenant surveys.
Strictly maintain established Certificate of Insurance program for both tenants and vendors
Manage the Operations team to ensure that The Company’s and/or Owner’s delegation of authority is strictly adhered to
Partner with the Accounting department to ensure the timely collection (collected and posted by the 10 th of the month) of tenant rents, operating expenses and additional charges to the tenant that may be required
Administer contracts in accordance with The Company’s and/or Owner’s specifications, including insurance requirements, terms of service, delegation of authority/signature authority, and bidding requirements.
Review monthly rent up, ensuring rents agree to lease rent steps; identify tenants with upcoming hold-over rents and CPI increases and communicate to Accounting.
Ensure the Operations Team is responding in a timely and efficient manner to all tenant concerns, coordinating special services and requests.
Maintaining the property in a safe secure manner during normal and emergency situations; verifying that all emergency equipment and/or systems are in good working order
Make recommendations to improve net operating income by increasing revenues and/or decreasing operating expenses
Thoroughly understand lease terms by abstracting lease documents; track critical dates, encumbrances or other significant lease terms and promptly notify the necessary departments as they become applicable.
Minimize liability by strictly adhering to established risk management plan to include but not be limited to:
Manage Tenant Improvements to be completed either directly and/or by the use of a Project Manager
Review draft lease documents to ensure understanding of tenant requirements and property information in the document is correctly listed
Assisting design firm and tenant in the completion of their improvement plan and review plans to ensure existing building systems are not compromised and City and State codes are being followed
Ensure Completion of Annual operating expense and real estate tax estimate calculations and annual reconciliations in accordance with lease timelines; review details of CAM workbooks including expense gross-ups and expense pools
Provide excellent tenant service through regular personal contact and by taking the initiative to anticipate tenant needs and provide service that meets or exceeds expectations.
Ensure capital projects and significant R&M projects are completed on time and within budget by effectively overseeing all construction projects and ensuring compliance with the construction SOP; regularly provide construction updates to Owner and other stakeholders.
Coordinate with the leasing team to implement new/renewal lease agreements, conduct prospective tenant tours, and ensure tenant move-ins and move-outs are appropriately managed.
The ability to communicate with Owners assist in the training of Operations staff to ensure that all aspects of the performance of the property is maximizing the potential and achieving the Owners’ goals and objectives
Completion of monthly reports to provide an executive summary of monthly/yearly activities and a detailed variance analysis of all income and expense categories within established deadlines
Contracting with third party vendors to maintain building equipment and systems, ensuring service expectations through regular inspections, contract obligations are met, and costs are within budget and/or opportunities for expense savings are achieved.
Clearly understanding The Company’s and/or Owners’ emergency procedures, ensuring Operations team and tenants are trained on method of response
Initiate contact with new tenants to coordinate move-in process, provide introduction and orientation, and explain the building rules and regulations.
Requirements
4+ years
supervisory
budgeting
yardi
excel
communication
4+ years’ experience full-time experience managing a portfolio of commercial office properties and coaching property management professionals, including experience with budgeting, reconciliations, and other significant operational issues such as operational emergencies and building renovation
Excellent organizational and communication skills are required
Comfortable in a deadline-driven, fast-paced environment and undaunted by serving multiple stakeholders
Experience with large anchor tenants
Understand Owner’s goals and objectives regarding property financial performance to include but not be limited to:
Resourceful self-starter, adept at quickly surmising issues and developing solid recommendations/plans of action
Supervisory experience required
Proven history in the completion of an annual operating budget and five-year Capital Plan
Effective business writing skills required
Proficient in Yardi (or equivalent platform, such as MRI), MS Word, Excel, Outlook, Teams, and Zoom, among others
Adept at becoming quickly proficient in a variety RE Tech platforms and software systems
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 2006
Year Established
The company was founded in 2006 amidst a transforming American cityscape with a bold vision to reinvent urban and suburban spaces.
14M sq ft Operated
Portfolio Size
Currently operates nearly 14 million square feet of property across key cities including Seattle, Portland, Bellevue, and Denver.
14M sq ft Developed
Total Developed Space
Through adaptive reuse and ground-up developments, the company has created nearly 14 million square feet of vibrant spaces.
The company raises capital, acquires buildings, executes ground‑up and adaptive‑reuse developments, and handles on‑site management in‑house.
Their portfolio typically includes office towers, mixed‑use hubs, renovated historic structures and transit‑oriented developments.
They excel at adaptive reuse — transforming underused industrial or suburban buildings into vibrant community assets.
Strategic, vertically integrated teams tackle complex financial, design, engineering and property‑management challenges.
Recent moves include leadership promotions—Matthew Simo to President, Shawn Jackson to EVP Asset Operations—positioning for post‑pandemic growth.
Culture + Values
Integrity – We act with integrity in all matters at all times.
Respect – We respect others even when their opinion may differ from our own.
Equity – We commit to equity, diversity and inclusion in our workplace and in our society.
Place – We create great places that build healthy, vibrant and sustainable communities.
Prosperity – We drive economic prosperity for our investors, employees and communities.
Environment + Sustainability
Science-based net-zero
Climate Commitment
Targeting net-zero for Scope 1 and 2 emissions by 2030, and all scopes (1, 2, and 3) by 2050.
'Better Places’ strategy integrated into all key decisions—from design and construction to operations and visitor experience.
Active partnerships with local authorities, start-ups, industry leaders and communities to support sustainable urban transitions.
Inclusion & Diversity
Commitment to equity, diversity and inclusion as one of the company’s core values.
No publicly disclosed gender‑specific statistics or goals found.