Proactively communicates with the property owner, manager, agent regarding operational issues, compliance requirements, options and deadlines for resolution.
Serves as primary point of contact and relationship manager between owners/agents and Asset Management department.
Intakes, responds to, and resolves tenant inquiries or complaints in coordination with owner/agent.
Prepares and maintains all operational compliance documentation (including compliance monitoring findings, responses, resolutions, reports) as required.
Informally paired with a compliance group for each project inclusive of a Compliance Analyst, Physical Inspector, and Financial Analyst.
Appropriately refers troubled properties to the Portfolio Risk Management group.
Formally paired with a Compliance Analyst assigned to the same project portfolio to provide coordinated, comprehensive service.
Participates in pre-occupancy and post-closing discussions and meetings as appropriate.
During monitoring reviews, assesses the operational compliance (i.e. management, occupancy) against related regulatory requirements so that the related housing remains affordable, decent, safe, and sanitary.
Intakes, responds to, and resolves owner/agent inquiries or complaints.
Implements proactive strategies to resolve properties’ operational condition compliance issues.
Participates in regular loan monitoring, watchlist, delinquency meetings as appropriate.
Conducts initial and ongoing on-site and desk monitoring reviews (including tenant file reviews) of assigned portfolio of projects based on prescribed timeframes (to assess and facilitate compliance with applicable Federal, State, local rules and standards).
Collects and contributes data to determine annual operations rating.
Training: Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), Blended Occupancy Specialist (BOS), HOME Compliance Specialist (HCS), training required (completed within one year or earliest available date, whichever is later).
Experience: At least 2 years’ experience conducting asset management/operational compliance administration for Federally-financed affordable multifamily rental housing developments required.
Frequency of Travel: Frequent – 50-75% annually.
Currently in a hybrid work arrangement, but candidates must reside in Illinois at time of hire
Valid Driver’s License: Required.
Proficiency in Microsoft Office Suite required.
Thorough knowledge of the following funding sources/programs desired: LIHTC, HOME, Section 8, Risk Share, Tax Exempt Bonds, and Illinois Affordable Housing Trust Fund.
Education: Bachelor’s degree required. Experience may be substituted for education at the discretion of the Asset Management department.
Benefits
Short/long term disability
401K plan – immediate vesting
Tuition reimbursement
Flex spending
IHDA employees may be eligible for federal loan forgiveness programs
Access to Personal Vehicle: Required along with appropriate insurance.
Salary range: $69,488 - $86,860
Medical/dental/vision/life insurance plans
Paid time off, plus paid holidays
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded to address the housing needs of low- and moderate-income families in Illinois.
Operates as a government agency focused on affordable housing, homeownership, and community development.
Provides financing, tax credits, and loan programs to support affordable housing projects.
Works closely with local governments, developers, and non-profit organizations to revitalize communities.
Offers a range of programs to help people achieve and maintain homeownership, including down payment assistance and foreclosure prevention.
Aims to increase the availability of affordable housing in both urban and rural areas across the state.
Plays a key role in funding and supporting the construction and renovation of affordable housing units.
In recent years, has worked to integrate more sustainable practices in housing projects, creating greener, more energy-efficient homes.
Culture + Values
$27 Billion
Housing Financing
Delivered over $27 billion in state, federal, and leveraged financing to date.
327,000 Homes
Housing Developments
Supported over 327,000 homes and apartments through various financing programs.
A1/AA/AA
Credit Ratings
Maintains high credit ratings, enabling independent bond issuance.
We connect people with financing programs for their homes.
Self-supporting agency operating without taxpayer funds
Collaborates with lenders, developers, local governments, nonprofits and community groups
Since 1967, has delivered more than $27 billion in state, federal, and leveraged financing to support over 327,000 homes and apartments
Maintains high credit ratings (A1/AA/AA) to independently issue bonds
Environment + Sustainability
$3.2M
Affordable Housing Project
Restoration of historic Nachusa House into senior affordable housing, funded through Low-Income Housing Tax Credits.
No explicit 'net zero' target stated on public site
Finances energy-efficient multifamily rental housing through Low-Income Housing Tax Credits and HOME Investment Partnerships
Supports rehabilitation and adaptive reuse (e.g., restoration of historic Nachusa House into senior affordable housing)
Incorporates greening and demolition of blighted properties to support community revitalization
Inclusion & Diversity
$5 Million
capacity-building initiative launched
Supporting pre-development, training, and technical assistance for developers of color.
100%
BIPOC participation in LIHTC applications
All approved applications included BIPOC participation on development teams.
160 Hours
training delivered to Next Gen cohort
Training focused on affordable housing development and the LIHTC program.
Ongoing incentives in LIHTC for BIPOC-led firms and projects with proactive racial equity planning