Sales Coordinator- Service (Manhattan)

Description

• Prepares and submits credit memos. Actively cleanses unapplied credits and submits washout requests as necessary.
• Participates in monthly A/R conference calls with Regional Collectors. Actively pursues and follows-up on A/R items.
• Maintains safety SIR and uploads documents to SafeTKE
• Prints special deck invoices and mails to customers. Prints service contract invoices upon request from customers or branch.
• Maintains Board Inventory and conducts annual inventory
• Identity theft monitoring
• Verifies all information on new EDS sheets and updates contact information in service contracts. Searches databases, customers, Installed Base and service contracts for existing information.
• Supports sales efforts as needed.
• Receives and reviews final acceptances from construction and modernization departments. Processes owner and unit changes as necessary.
• Spreadsheet for cancellations to Branch Manager
• Runs mass escalation report. Includes exporting and formatting report into Excel and forwarding to branch manager for review. Special Price list escalations
• Maintains PCard for use by branch.
• Ensures that customer change forms are accurate and forwards to regional contract administrators. Completes service contract change requests and attaches all relevant information to existing contract.
• Reviews service contract booking packages. Includes completing customer number request forms, reviewing and completing Installed Base forms and verifying the service contract transmittal forms. Creates branch service file and mechanic file.
• Assists with processing certificates of insurance for service jobs.

Requirements

• Three to six months related experience and/or training in basic business administration
• Oracle database knowledge
• AP- hand code invoices without PO-daily report-Expected receipts report
• High school diploma or GED
• Some elevator repair administrative work preferred
• One year certificate from college or technical school preferred

Benefits

• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Company-paid basic life insurance and AD&D
• Tuition reimbursement
• Medical, dental, and vision coverage
• Company-paid Employee Assistance Program (EAP)
• Paid sick leave, per company policy
• Company-paid short- and long-term disability insurance
• Optional life and AD&D coverage
• Health savings account (HSA)
• Flexible spending accounts (FSA)
• Supplemental medical plans
• Optional spouse and dependent life insurance
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
• Pet insurance
• 15 days of vacation per year

Training + Development

Interview process

Visa Sponsorship

Security clearance