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Resident Services Coordinator (Fort Campbell)
Winncompanies
Coordinate resident requests and community activities for military housing at Fort Campbell, KY.
23d ago
Junior (1-3 years)
Full Time
Fort Campbell North, KY
Onsite
Company Size
1,683 Employees
Service Specialisms
Asset Management
Development & Construction Management
Property Management Consulting
Renewable Energy & Sustainability Initiatives
Underwriting and Due Diligence Services
Military Housing Services
Adaptive Reuse of Historic Buildings
Sector Specialisms
Residential
Affordable Housing
Military Housing
Multifamily
Luxury Housing
Mixed-Use
Commercial
Retail
Role
What you would be doing
resident support
lease docs
move-out assessments
resident events
home inspections
customer service
- Answer resident questions and assists in resolving resident complaints.
- Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures.
- Conduct move out assessments with departing residents and assess any charge for damages.
- Actively participate in organization and execution of company-sponsored resident events including social events, educational classes and community programs.
- Conduct neighborhood tours and home showings for qualified potential residents.
- Administer move-in paperwork and home inspections with residents.
- Provide administrative support at the community center.
- Responsible for monitoring curb appeal throughout the community and office and maintaining the cleanliness, housekeeping and general appearance of the office, amenities, models and common areas of the property including trash pick up and enforcing community standards.
- Develop and maintain strong resident relations.
- Assist in the inspections of vacant homes and takes appropriate action to prepare the for rent-ready status.
- Provide high standard of customer service to residents through a prompt and courteous response to all inquiries.
- Responsible for completing customer relationship management requirements for the Resident Journey program.
What you bring
yardi/realpage
organizational/administrative
property management
ged/associate's
ms office
customer service
- Experience with Yardi or RealPage property management software.
- Solid organizational and administrative skills.
- Ability to manage multiple assignments and tasks.
- Experience in property management.
- This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.
- A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
- Experience with computer systems such as Microsoft Office Suite.
- High school diploma or GED equivalent.
- Ability to work with a diverse group of people and personalities.
- Less than 1 year of relevant work experience.
- Associate's degree in a business-related field.
- Excellent customer service skills.
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Tuition Reimbursement program and continuous training and development opportunities
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Flexible and/or Hybrid schedules are available for certain roles
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- driving records check
- real id compliance check
Company
Overview
1971 Founded
Year Established
The company was founded with the vision of transforming housing into vibrant communities.
106,000+ Units Managed
Property Management Scale
The company manages a large portfolio of residential units across multiple states.
$ Hundreds of Millions
Annual Revenue
The company generates significant revenue from its real estate development and management activities.
- Began as a vision to turn housing into vibrant communities.
- Operates across 27 states plus D.C. and Puerto Rico.
- Handles a diverse portfolio including affordable, mixed-income, market-rate, and military housing.
- Projects integrate residential units with commercial spaces to create lively, mixed-use neighborhoods.
- Expanded through three business arms: development, residential management, and military housing services.
- Known for award-winning projects that revitalize neighborhoods with energy-efficiency upgrades.
- Combines large-scale property management with hands-on community engagement programs.
- We are committed to providing a collaborative and supportive environment.
- We encourage innovation and creative thinking to drive positive change.
- We strive for excellence in everything we do and take pride in our work.
- We are committed to the success of our employees, residents, and communities.
- We embrace a strong work ethic and dedication to our customers.
2050 Target
Net Zero Emissions Goal
Aiming to achieve net zero carbon emissions by 2050.
- Focus on energy-efficient practices in new developments and property renovations.
- Implemented green building standards, such as LEED certification, across many properties.
- Prioritize reducing energy consumption and greenhouse gas emissions in its portfolio.
- Focus on water conservation, waste reduction, and sustainable materials in projects.
45% Representation
Women in Workforce
Represents women's percentage in the workforce.
- Established diversity and inclusion initiatives to build a more inclusive workplace.
- Actively supports recruitment efforts aimed at increasing diversity across all levels of the organization.
- Tracks and reports on diversity metrics to assess its progress.
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