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Multimedia & Content Product Designer
Employer undisclosedRole managed by a recruiter
Design and produce multimedia storytelling assets for SaaS/AI products.
Maintain visual consistency across all creative deliverables, adhering to Lessen’s brand and design system.
Translate user and market insights into storytelling opportunities that support adoption and retention across SaaS and AI products.
Translate complex product ideas and AI concepts into accessible, visually compelling narratives.
Create templates, component libraries, and scalable frameworks for visual content production.
Write scripts, headlines, and short-form copy for videos, social media, and digital campaigns.
Stay current with design, motion, and multimedia trends—especially within SaaS, AI, and digital storytelling.
Perform competitive and market research to identify content trends, creative positioning, and differentiation opportunities.
Contribute to campaign ideation sessions, ensuring content aligns with audience motivations and brand tone.
Collaborate with Product Design, Product and Client Success to align on creative needs across Lessen Pro, Lessen 360, and Aiden AI to concept and execute digital storytelling for new features, campaigns, and educational content.
Conduct user and stakeholder interviews to inform content strategy, visual narratives, and creative direction.
Craft messaging frameworks and narrative angles for product launches.
Manage multiple concurrent projects, maintaining a balance of quality, creativity, and deadlines.
Design and produce multimedia assets—graphics, illustrations, videos, motion graphics, and other creative deliverables—for product launches, in-product experiences, websites, and presentations.
What you bring
bachelor's
5 years
adobe cc
figma
motion
storytelling
Ability to balance big-picture storytelling with attention to design and motion details.
Bachelor’s degree in Design, Visual Communications, Multimedia, or a related field (or equivalent experience).
Excellent collaboration and communication skills with cross-functional teams and end users.
Knowledge of persona-driven messaging and creative testing.
Knowledge of animation principles and best practices for short-form video.
Strong portfolio demonstrating visual storytelling, brand alignment, and technical proficiency.
Strong sense of visual hierarchy, typography, and brand cohesion.
Self-starter with strong organization and time management in a fast-moving environment.
Minimum 5 years of professional experience in multimedia, motion, or content design.
Experience designing for digital and social channels (video, motion, and static).
Understanding of UX/UI principles and how creative content supports product adoption.
Experience conducting or synthesizing user interviews to inspire creative work.
Strong writing and storytelling abilities—able to craft clear, concise, and emotionally resonant copy.
Proven ability to deliver assets across multiple platforms and file formats.
Must be located in or able to work from Chicago, IL.
Experience working with SaaS or AI products is preferred.
Proficiency in Figma or equivalent design tools.
Familiarity with SaaS, AI, or technology environments preferred.
Expertise in Adobe Creative Cloud (Illustrator, Photoshop, After Effects, Premiere Pro).
Open to feedback and iterative creative development.
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