Description

The PM Account Compliance Supervisor is responsible for quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors. The Night Supervisor must work independently and collaboratively in any facility type, exercise good judgment in reporting client concerns, and ensure client needs are met.

• Develop and maintain productive relationships with Independent Contractors and in‑house staff, communicating client priorities and solving problems.
• Review scopes of work and ensure quality assurance per account to retain and grow business.
• Communicate daily with Facility Services Manager about urgent issues, providing nightly recap via email or phone.
• Recommend IC work assignments, enforce client standards and company guidelines, and discharge non‑compliant contractors.
• Manage inspections, customer complaints, requests, new client starts, and VIP treatments.
• Ensure compliance with client policies, procedures, approved cleaning tools, and proper equipment use.

Requirements

Do you have experience in building maintenance, janitorial or similar industries, strong management experience, and good communication skills? If you are seeking a full‑time evening shift, consider this great opportunity with City Wide.

The position requires physical stamina for constant sitting, bending, standing, walking, and the ability to lift up to 25 pounds. These demands are essential to performing the job’s core functions.

• High school diploma or equivalent experience in commercial janitorial services.
• Minimum 3 years of management experience coaching, motivating, and leading multi‑unit teams.
• Experience in building, facilities, janitorial or related industry (preferred).
• Strong planning, organization, attention to detail, and communication skills.
• Innovative mindset with focus on continuous process improvement.
• CRM experience preferred.
• Ability to sit, bend, stand, walk continuously and lift up to 25 lb.

Benefits

• Health insurance
• 401(k)
• Paid time off
• Dental insurance
• Vision insurance
• Life insurance
• Flexible schedule
• Retention bonuses
• Car allowance

Training + Development

Interview process

Visa Sponsorship

Security clearance