Sales Operations Manager

Description

• Provide training and support to ensure consistent adoption and best practices.
• Ensure timely and accurate reporting of sales performance metrics.
• Monitor and audit sales pipeline data for accuracy and completeness.
• Develop and enforce Salesforce usage policies for business development and sales teams.
• Manage technical development/customization directly or through vendors.
• Collaborate with leadership to refine processes that improve efficiency and performance.
• Serve as the primary Salesforce administrator, with budget authority for tools/licenses.
• Track commission and incentive data for Finance/HR.
• Define, track, and report on key sales metrics.
• Use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Identify bottlenecks and recommend corrective actions.
• Ensure data integrity, security, and compliance with governance standards.

Requirements

• Process-driven mindset with a focus on continuous improvement.
• Strong analytical, problem-solving and project management skills.
• Bachelor’s degree in Business, Operations, or related field.
• Ability to work independently as an individual contributor.
• Possible Work Hazards: Must take care in moving or lifting office supplies. Infrequent exposure to plant hazards including noise, rotating equipment, chemicals, fumes and water hazards.
• Proficiency in Salesforce and data reporting tools.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Spends most of time in an office environment.
• Occasional visits to plant areas.
• The employee is occasionally required to stand (10%); walk; and stoop, kneel, or crouch.
• 5 to 7 years of experience in sales operations or related role.
• The employee must occasionally lift and/or move up to 25 pounds.
• While performing the duties of this job, the employee is regularly required to sit (80%).
• Experience in heavy industries or related sectors is a plus.
• Excellent communication and stakeholder management abilities.
• PowerBI experience is preferred.
• Detail-oriented with strong organizational skills.
• Salesforce Administrator Certification is preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance