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Weisiger Group

Service Coordinator

Company logo
Weisiger Group
Premier Southeast equipment & service provider for construction, power systems & material handling.
Coordinate scheduling, directing, and monitoring of service work orders while maintaining customer satisfaction.
13d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Greensboro, NC
Onsite
Company Size
2,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Power Generation
Material Handling
Truck Engines
Electrical Contractors
Facilities
Venues
General Contractors
Role
What you would be doing
client communication
customer scheduling
expense management
process management
safety compliance
repair monitoring
  • Effectively support and communicate with parts and service department associates.
  • Communicates with the customer regarding scheduling, quoting, and repairing of equipment
  • Manages Concur Expense Accounts
  • Effectively manages Work in Process levels for the department
  • Works seamless with the Parts Departments to provide the best Product Support available to our customers.
  • Assign or perform general housekeeping duties as needed
  • Issue Purchase Orders to vendors
  • Promptly, at start of shift, review work schedule, check equipment and supplies required to perform the work scheduled, and prepare for operations
  • Works with Supervisor and Safety Department to ensure and monitor the Service departments' compliance with all safety and contamination control guidelines.
  • Monitors warranty repairs and reviews product improvement and support programs to ensure accuracy.
  • Process technician labor hours through various time collection systems and in Service Link.
What you bring
organizational skills
problem-solving skills
customer service experience
high school diploma
minimal supervision
multitask
  • Strong organizational skills
  • Ability to write routine reports and correspondence.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • 1-2 years of customer service experience in similar industry
  • Critical thinking and problem-solving skills
  • Ability to multitask
  • Able to operate in an environment with minimal supervision
  • Adaptable to the everchanging business demand
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Earned a High School Diploma
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • yes, background checks are conducted for all applicants
Company
Overview
Founded in 1926
Year Established
The company was established in 1926, marking the start of its legacy as a family business.
Multiple Awards
Awards Earned
Recognized for excellence multiple times, including US Best Managed Company Gold Standard awards.
  • A fourth‑generation family business that has evolved from a local tractor dealer to a multi‑brand equipment powerhouse.
  • Headquartered in Charlotte, NC, it operates Carolina Cat, LiftOne, SITECH Horizon, Prime Source, Hydraulics Express, Power Products & Solutions, and BlueSkye Automation.
  • Provides equipment and support for construction, electric power, and warehouse industries across five Southeastern states.
  • Typical projects include supplying and servicing Caterpillar machinery, generators, forklifts, warehouse systems, and automation solutions.
  • Specialises in construction equipment, power systems, and material handling with deep technical training programs and dealership partnerships.
  • Maintains a tight-knit ‘family’ culture while balancing high performance across diverse sectors.
Culture + Values
  • We create value for our clients by helping them navigate complex environments with innovation and strategy.
  • We collaborate with our clients and partners to deliver exceptional results.
  • We are a results-driven company, committed to quality and excellence in every project we undertake.
  • We prioritize integrity, transparency, and open communication in all of our interactions.
Environment + Sustainability
2030
Net-zero Emissions Target
Commitment to achieve net-zero emissions by the specified year.
  • They continuously assess their carbon footprint and work to reduce emissions through sustainable practices.
  • They aim to drive innovation in sustainable solutions across all of their projects.
  • They integrate sustainable design and technology to optimize energy efficiency and reduce environmental impact.
Inclusion & Diversity
  • We are committed to creating an inclusive and diverse work environment.
  • Our recruitment process prioritizes diverse perspectives and experiences.
  • We strive to ensure equal opportunities for all employees, regardless of background or gender.
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