Perform scheduled rotation of routine technical support duties (help desk and pager).
Manage Windows system administration, including managing the vendor relationship, maintaining security and integrity of systems, systems backups and disaster recovery, and system scripting and programming.
Manage system administration for infrastructure systems such as building security, Microsoft systems infrastructure, and software licensing systems.
Assist in configuring MDT, WSUS, GPO, and PDQ workstation processes, including imaging, patching, updates, and removal. Install and deploy complex Windows workstation software applications and updates.
Work with the Technology Manager to develop desktop management standards and security, determine periodic upgrades to workstation and laptop configurations, evaluate desktop technology hardware and software, and determine annual budget and upgrades for all supported hardware and software platforms to meet business objectives and improve organizational automation.
Provide escalated technical support on troubleshooting problems and standard software applications to end users. Assist, train, and mentor team members and provide back-up administration of Flad collaboration systems, such as Office 365 email, Microsoft Teams, Azure AD, and on-premise AD, and Microsoft Server based systems.
Participate in IT projects related to Windows servers, desktop/laptop imaging upgrades and implementation, application deployment, training, printer/copier upgrades, and audio/visual implementations.
Requirements
windows server
powershell
tcp/ip
bash
autocad
bachelor's
Minimum five years of experience with Microsoft Windows Server operating systems and Microsoft Windows 10 operating system. Minimum one year of experience with Windows 11.
Minimum five years of experience installing, configuring, and troubleshooting IP computing devices on a TCP/IP network required.
Minimum two years of experience with Windows desktop imaging and management systems, PowerShell, and batch scripting required. Bash shell scripting preferred.
Practical experience with recent Apple hardware and software preferred.
Minimum five years of relevant system administration functions required.
Strong attention to detail, excellent organizational and interpersonal skills, and flexibility in adjusting to shifting priorities and/or deadlines.
Skilled at working well within a team environment, with people at all levels of an organization, while juggling multiple demands.
Bachelor’s degree in information systems, computer science, or related field required.
Experience with Microsoft Office applications and other similar standard office applications required. Familiarity with AutoCAD, Revit, and UNIX-based system administration preferred.
Ability to problem-solve and resolve client issues while providing quality personable experience.
Ability to communicate effectively (written and verbal) with clients, consultants, and team members.
Benefits
Generous paid time off and paid holidays
Continuing education and career development – internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration, and organization reimbursement
Hybrid work environment
Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP)
Health, dental, and vision insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1927
Year Established
The firm was established in Madison, Wisconsin, and has since grown into a national leader in science and technology facility design.
Ranked #17
Ranking
The firm is ranked as one of the top architectural engineering firms in the U.S., specifically noted for laboratory design by BD+C.
Revenue $198M
Annual Revenue
The firm generates significant revenue, reflecting its strong financial position and expansive project range.
Employee-Owned 1985
Employee Ownership Since
apotentially unique ownership structure provides stability and alignment with employee interests, predating many modern workplace trends.
Typical projects include high-performance labs, academic research facilities, hospitals, corporate R&D centers, and campus master plans.
Their services span architecture, interior design, structural and landscape engineering, master planning, sustainable design, innovation & analytics.
They have offices in ten U.S. cities, enabling both local presence and national reach, including Boston and San Diego expansions.
Specializing in environments that foster discovery and healing, their work often supports cutting-edge science and healthcare breakthroughs.
Culture + Values
We honor the creative spirit in all things.
We foster an environment of trust, integrity, and respect.
Environment + Sustainability
Rank 22
Sustainability Giants List
Ranked No. 22 on Interior Design’s Top 100 Sustainability Giants List in 2024.
1.75k lbs
Waste Diverted
Composting program diverted 1,750 lbs of waste in the Madison office.
50% Energy Savings
Research Building Efficiency
Achieved 50% modeled energy cost savings over baseline in one research building.
Signed The AIA 2030 Commitment to achieve operational carbon neutrality on all projects by 2030.
Signatory to SE 2050 initiative aiming for net‑zero embodied carbon structural systems by 2050.
Library of vetted materials selected based on environmental impacts.
Joined I²SL’s Labs2Zero program to develop laboratory‑specific emissions certification and decarbonization roadmap.
Hybrid‑work policy plus subsidized transit and bike commuting to reduce travel emissions.
Early adopter of LEED, WELL, Green Globes firsts in lab/healthcare; many projects achieved LEED Platinum and WELL certifications.
Inclusion & Diversity
No explicit DEI strategy or gender‑based statistics found on website or LinkedIn.