Housing Management Coordinator

Description

• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void properties within set timescales.
• Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Ensuring we are health and safety compliant and that maintenance standards are met.
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.

Requirements

• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• You’ll need an Enhanced DBS check done and we pay for that.
• To get from A to B, you’ll need a valid driving licence and a vehicle insured for business purposes.
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
• Experience in managing a housing management caseload and overseeing landlord and housing management duties
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Benefits

• The great news is that we’ll pay your mileage!
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Based at our service in Wymondham (Wilkinson House) you’ll spend your time travelling around the properties in Wymondham & Norwich
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Rota system, working Monday to Friday with one Saturday every two weeks.

Training + Development

Interview process

Visa Sponsorship

Security clearance