NES Midwest - Outreach Manager I

Description

• Provide a professional appearance appropriate for a representative.
• Coordinate outreach activities with the Client Marketing team, prime contractors and utility client.
• Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
• Provide management and leadership to team members, including managing day to day activities, managing team goals and objectives, assisting team in creatively meeting the goals of the program and resolution of customer service issues.
• Promote the energy efficiency program to customers and trade allies in the assigned territory.
• Enter data into spreadsheets and databases to determine energy savings and to manage current projects, collaborate with Energy Engineers as required.
• Develop outreach plan with Program Manager to target key market segments in order to maximize team’s attainment of efficiency goals. Adjust plan over time in response to changing market conditions.
• Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up as required to the customers
• Responsible for all accounting department functions including general ledger, accounts payable, accounts receivable, inventory, and payroll
• Discuss technical elements of energy consuming equipment —i.e. lighting, HVAC, hot water systems, building & pipe insulation industrial processes.

Requirements

• Knowledge of mathematical concepts such as fractions, percentages and ratios
• Reliable transportation
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees
• Previous experience managing staff performing proactive customer outreach activities
• Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
• Must be able to handle a wide work variety and work in a fast-paced environment.
• Strong customer service and communication skills.
• 3 – 5 years of experience required in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management
• Ability to analyze and interpret data and solve practical problems
• Bachelor’s degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered when deciding on this position.
• Valid driver’s license
• Strong data entry skills in entering information in tracking systems/databases
• Ability to identify and resolve project application issues with customers and trade allies
• Willingness to travel up to 40%
• Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
• Proficient in Microsoft Office, specifically Word, Excel and Outlook

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance