Receptionist

Description

There may be occasions where you will be required to cover reception at other local sites with reasonable advance notice.

In your new role as Receptionist, you will deliver administration support by providing a high spec, tailored service to the client and Robertson FM Facilities Managers or Contract Managers. Your key responsibilities include:

• Handover of shifts to night shift Security Guards ensuring all information is passed accurately.
• Run reports as directed to provide information to RFM Management and Client contacts. Ensure re-confirmations are undertaken to minimise room wastage.
• Compiling reports
• Undertake administrative duties including: -Providing administrative support to the RFM TeamLogging Helpdesk requestsMaintaining recordsCompiling reportsOrdering stationeryAdministration of purchasing
• Ensure authorised access only by following security procedures and by processing the relevant Authority to Work and Visitor Form requirements.
• Providing administrative support to the RFM Team
• Maintaining records
• Ordering stationery
• Administration of purchasing
• Maintain a record in Reception and Security logbooks for future reference, including directly onto the Client’s software.
• Receive incoming telephone calls and small deliveries. Direct these as appropriate.
• Welcome visitors to the premises, provide information and directions, contacting Client staff as necessary.
• Follow the NHSBSA Room Booking Policy and other procedures to make bookings on behalf of the client.
• Logging Helpdesk requests
• Issue security passes and visitor passes in line with security procedures. Ensure visitor passes are returned.

Requirements

To be successful in your application, you will have previous work experience in a similar role, and an ability to communicate effectively in a variety of written and verbal formats with a wide range of people. You will have good knowledge of telephone switchboard systems, plus strong IT skills and able to learn new software.

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

Benefits

In addition to the hourly rate, we offer a wide range of rewards and benefits, including 33 days annual leave (Pro rata for part-time positions), a great pension, and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

Hourly rate: £13.04 per hour

Training + Development

Interview process

Visa Sponsorship

Security clearance