2025-16032 at A.B. May Heating, A/C, Plumbing & Electrical in Kansas City, MO | Kablio

Role

Description

bamboo updates

invoice approval

labor monitoring

ride‑alongs

service coaching

sales integration

Integrate sales strategies across other departments to drive profitable results.
Prepare and conduct quarterly performance reviews on assigned technicians.
Understand performance criteria and hold your team accountable for exceeding revenue goals.
Review and approve invoices, timecards, curbside feedback, and option sheets.
Ensure incentive programs are equitable and properly documented.
Update coaching sessions in Bamboo to track progress and development.
Monitoring labor
Show technicians how to establish customer rapport to offer the right products and services.
Work alongside Customer Service and Dispatch to ensure the overall success of the business, including
Monitor performance of technicians through weekly ride-alongs and one-on-one coaching sessions.
Coach to the service system module to improve service quality and customer satisfaction.

Requirements

residential plumbing

bachelor’s degree

leadership

microsoft

1+ years

strong communication

Ability to inspire and lead others to attain company goals.
Good hand-eye coordination and manual dexterity to operate tools and equipment.
Ability to work in varied environments, including indoor and outdoor settings.
Residential plumbing or drains experience is a plus.
Bachelor’s Degree preferred, but proven successful experience in leadership may be considered in lieu of a degree.
Minimum of 1+ years in a leadership or management position with successful results.
Ability to lift and carry up to 75 pounds.
Self-motivated with a flexible attitude and a strong work ethic.
Ability to stand for long periods while working.
Highly organized with exceptional follow-through abilities.
Achieving sold hours
Strong verbal and written communication skills with the ability to provide clear and decisive messages.
Strong computer skills with competency in Microsoft Applications and Internet browsers.
Outgoing personality that blends well with a fast-paced, goal-driven environment.

Benefits

401(k) with Company Match
On-site Fitness Center
Paid Time Off
Competitive Pay
Medical/Dental/Vision Insurance
Short Term/Long Term Disability
Career Growth Opportunities

Training + Development

Information not given or found

Interview process

complete assessments
participate in interviews
undergo background checks
submit to drug screening
pass a physical examination

Visa Sponsorship

Information not given or found

Security clearance

background checks are required as part of the screening process.

Company

Overview

They specialize in heating, air conditioning, plumbing, and electrical solutions.
Their team handles everything from routine maintenance to complex installations and repairs.
They focus on providing high-quality, reliable service to both residential and commercial clients.
Their success is built on a strong foundation of expert technicians and a customer-first approach.
They provide tailored solutions that ensure comfort and safety in homes and businesses alike.
The company serves a wide range of clients, from homeowners to large commercial enterprises.
They stand out for their ability to respond quickly in emergency situations, ensuring minimal downtime.

Culture + Values

Integrity - Always doing the right thing for our customers, employees, and community.
Respect - Treating others the way we would like to be treated, with honesty, fairness, and transparency.
Excellence - Continuously striving for the highest quality in everything we do, from customer service to the products we deliver.
Customer Commitment - Putting the customer at the heart of everything we do and building long-term relationships based on trust.

Environment + Sustainability

2050 Net Zero

Net Zero Target Date

Aiming to achieve net zero carbon emissions by 2050 across operations and services.

Committed to promoting sustainability through energy-efficient products and services.
Focuses on providing green technology solutions, such as energy-efficient HVAC systems, to reduce environmental impact.
Ongoing commitment to reducing carbon footprints by offering products that promote energy efficiency.

Inclusion & Diversity

Actively supports an inclusive and diverse workforce.
Has set clear goals to ensure fair representation across all levels of the organization.
Aims to foster an environment where all employees feel valued, supported, and empowered to succeed.

Articles

Careers

Role

Description

bamboo updates

invoice approval

labor monitoring

ride‑alongs

service coaching

sales integration

Integrate sales strategies across other departments to drive profitable results.
Prepare and conduct quarterly performance reviews on assigned technicians.
Understand performance criteria and hold your team accountable for exceeding revenue goals.
Review and approve invoices, timecards, curbside feedback, and option sheets.
Ensure incentive programs are equitable and properly documented.
Update coaching sessions in Bamboo to track progress and development.
Monitoring labor
Show technicians how to establish customer rapport to offer the right products and services.
Work alongside Customer Service and Dispatch to ensure the overall success of the business, including
Monitor performance of technicians through weekly ride-alongs and one-on-one coaching sessions.
Coach to the service system module to improve service quality and customer satisfaction.

Requirements

residential plumbing

bachelor’s degree

leadership

microsoft

1+ years

strong communication

Ability to inspire and lead others to attain company goals.
Good hand-eye coordination and manual dexterity to operate tools and equipment.
Ability to work in varied environments, including indoor and outdoor settings.
Residential plumbing or drains experience is a plus.
Bachelor’s Degree preferred, but proven successful experience in leadership may be considered in lieu of a degree.
Minimum of 1+ years in a leadership or management position with successful results.
Ability to lift and carry up to 75 pounds.
Self-motivated with a flexible attitude and a strong work ethic.
Ability to stand for long periods while working.
Highly organized with exceptional follow-through abilities.
Achieving sold hours
Strong verbal and written communication skills with the ability to provide clear and decisive messages.
Strong computer skills with competency in Microsoft Applications and Internet browsers.
Outgoing personality that blends well with a fast-paced, goal-driven environment.

Benefits

401(k) with Company Match
On-site Fitness Center
Paid Time Off
Competitive Pay
Medical/Dental/Vision Insurance
Short Term/Long Term Disability
Career Growth Opportunities

Training + Development

Information not given or found

Interview process

complete assessments
participate in interviews
undergo background checks
submit to drug screening
pass a physical examination

Visa Sponsorship

Information not given or found

Security clearance

background checks are required as part of the screening process.