Regional Maintenance Lead Technician

Description

• Monitor ION utility dashboards to identify consumption trends and opportunities to reduce waste.
• Support properties in preparation for state agency, lender and NSPIRE inspections.
• Ensure all assigned communities remain NSPIRE ready at all times.
• Onboard and train new maintenance technicians to ensure they meet performance expectations.
• Model the standards of professionalism, teamwork, and accountability expected at Pivotal.
• Participate in scheduled construction walks and warranty inspections, documenting issues and facilitating resolution. inspections to identify deficiencies, ensure quality standards, and coordinate timely resolution of issues with contractors and internal team members.
• Identify deficiencies and guide on-site teams on corrective actions to meet compliance standards.
• Support the final unit acceptance process for new construction and renovation projects to ensure units meet Pivotal standards before occupancy.
• Serve as a technical expert for on-site teams, assisting with repairs when properties are short-staffed or facing complex issues.
• Support and encourage the on-site team to reduce water consumption, assist in fixing leaks when applicable.
• Leads special maintenance projects by assessing property needs, executing on repairs or when needed coordinating with Pivotal capital expense role or vendors and contractors, to improve safety, compliance, and resident quality of life.
• Provide ongoing in-person coaching to maintenance teams, reinforcing best practices, work quality, communication, and efficiency.

Requirements

• 5+ years of maintenance experience in property maintenance, construction, or facilities management.
• HVAC Tools
• Infrared thermometers (for heat detection)
• Power tools: Drills, grinders, saws, impact drivers
• Ability to use technology
• Ability to work independently, prioritize tasks, and adapt to changing project needs.
• Experience with HUD or NSPIRE inspection protocols.
• Willingness and ability to travel frequently with some overnight stays.
• EPA Certification: Type II or Universal required.
• Ability to perform general and advanced maintenance tasks, including HVAC troubleshooting and repair, plumbing, electrical, and structural systems
• Hand tools: Screwdrivers, pliers, wrenches, hammers, utility knives
• Ability to install, troubleshoot, and repair HVAC systems.
• Strong communication and collaboration skills to work effectively with property teams and contractors.

Benefits

• HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
• Paid every Friday
• Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
• Eligibility for semi-annual merit increases: January and July
• Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork.
• Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
• Retirement Savings: 401(k) plan with company match to support your future
• Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
• Professional Growth: Professional development assistance to support your career goals
• Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year

Training + Development

Interview process

Visa Sponsorship

Security clearance