Restoration Coordinator

You will be responsible for project managing and communicating the status of a job to all relevant parties from the moment of the initial loss all the way through to the finish line (ie when the job is ready to be billed and/or when you make a smooth handoff to the reconstruction team).

• Review field photos and Docusketch reports to stay informed on job details
• Coordinate daily Work Orders and update internal software (e.g., WorkCenter)
• Troubleshoot client concerns and drive resolution
• Send daily updates to clients, adjusters, and stakeholders on job progress
• Liaise with internal departments (Estimating, T&M, Accounting, Reconstruction)
• Ensure all necessary forms are signed and properly filed (COS, release forms, etc.)
• Submit and track billing packages, estimates, and T&M notifications
• Perform daily check-ins with Project Managers (morning, midday, end of day)
• Occasionally climbing ladders
• Schedule and lead weekly client meetings as needed
• Maintain consistent communication with adjusters and clients via phone/email
• Manage third-party vendors (e.g., environmental services, electricians, plumbers)

• Comfortable working in fast-paced environment
• You are authorized to work lawfully in the United States.
• Comfortable working with ambiguity.
• Frequent driving and sitting
• Proficiency in computer Office365 and ability to adapt to new software applications
• Attention to detail and problem-solving skills
• Walking and/or standing throughout the day
• Excellent communication, organizational and multitasking skills
• Lift, pull/push up to 50 pounds.
• Experience in restoration and/or construction preferred
• Must be able to work in person at our San Diego (Sorrento Valley), CA office 5 days per week and able to travel to job sites as needed
• High school diploma/GED

• Comprehensive health insurance
• Competitive salary based on experience
• Paid time off and holidays
• 401(k) retirement plan with company match
• $30-$35 per hour, based on experience